Claim Compensation For Cancelled Flight

If your flight was cancelled with no warning, you are entitled to claim compensation for a cancelled flight. Based on the EC 261 regulation, you could be reimbursed up to £520. This can be complicated but the process becomes much easier when you seek help from the right professionals. That's where AirHelp comes in. First of all, check your eligibility and the amount of money you could be owed by entering your flight details on the free claim calculator on our website. If you are eligible, our claim experts will see to it that you receive every penny of the compensation you deserve.

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3 Simple Steps to Getting Compensated for a Cancelled Flight

Perhaps you are wondering, 'How much will I get if I claim compensation for a cancelled flight?' As long as your cancelled flight meets certain criteria, you could get up to £520. Firstly, your flight must have been cancelled within two weeks before the scheduled departure. If you accept the offer of an alternative flight, you must reach your destination 3 or more hours later than you were originally scheduled to.

The compensation amount depends on the distance between the arrival and departure points. For flights up to 932 miles (1,500km) you could be eligible to claim up to 250 EUR, whilst flights up to 2,175 miles (3,500km) could get you up to 400 EUR. For flights over 2,175 miles (3,500km), the compensation could be as much as £520. Note that the EC 261/2004 covers all the airports in the European Union. It also applies to areas that are connected to the EU, including Switzerland, Iceland, Canary Islands, Madeira, Mayotte, the Azores, La Reunion, Saint-Martin, Guadeloupe, French Guiana and Martinique.

AirHelp is here to help you get compensation for flight delays and cancellations. Find out what you could be entitled to.

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About AirHelp

AirHelp is the world's largest air passenger rights organisation, here to help air travellers secure compensation for delayed, cancelled, or overbooked flights .

We make claiming compensation easy and stress-free. Whether you are unsure of your rights, lack the time, or simply want an expert to handle your entire claim for you, AirHelp can help you get what you are rightfully owed.

We operate on a no win, no fee basis, so you can check your compensation risk-free.


Claiming Compensation for Flight Delays and Cancellations

How do you know when you should claim compensation for a delayed or cancelled flight? Though the law can be complicated, we're here to break it down for you:

Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late.
Cancelled flights: you may be eligible for compensation if your flight was cancelled less than 14 days before it was due to depart.
Overbookings: you are owed compensation any time you are denied boarding through no fault of your own — so long as you didn't voluntarily give up your seat.

We should note that if extraordinary circumstances were involved, arirlines are under no obligation to pay compensation. Examples of extraordinary circumstances include bad weather, travel restrictions, and air traffic control strikes. Though these situations cause delays and cancellations, the airline isn't at fault, so can't be expected to offer compensation.

Remember these are European flight regulations and so only apply to flights departing from an EU airport, or flights landing in the EU with a European airline. The table below makes it clear which flights are covered:

Claim up to £520 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.

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How Much Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to £220 per person
Internal EU flights over 1,500 kmUp to £350 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to £350 per person
Non-internal EU flights over 3,500 kmUp to £520 per person

Table shows values in € as specified in EC 261

In some circumstances the compensation amount may differ from the standard amounts shown above. The easiest way to find out what you’re owed is to use our Compensation Check.


What to Do if Your Flight is Delayed or Cancelled

If you experience a flight delay or cancellation, here's what you should do:

  • Hold onto your boarding pass and other travel documents.
  • Ask why the flight was delayed or cancelled.
  • Request food, drinks, and if necessary, free transport and hotel accommodation.
  • If you had a cancelled flight, ask for an alternative flight or a refund.
  • Keep all receipts of any extra expenses you may have had, including necessary food, clothing, etc.
  • Be careful not to sign any waivers or accept vouchers that will require you to waive your right to compensation.

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