Getting Compensation for Gothenburg Airport Cancellations And Delays
Worried about Gothenburg Airport cancellations and delays? If your flight was cancelled, delayed, or overbooked, you could be entitled to up £520 per person in compensation from the airline or up to €600 in the EU. Check your flight’s eligibility and learn how much you’re entitled to within minutes. Try AirHelp’s Compensation Checker.
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What your Air Passenger Rights say about Delays in Gothenburg Airport
If you experience lengthy Gothenburg Airport delays or cancellations your flight could be eligible for compensation. Airports such as Gothenburg (GOT) is located within the EU, which means flights that depart from here are protected by air passenger rights such as EC 261. If an airport is based within an EU country, disrupted flights from there are covered by EC 261, including departures from special territories such as the Canary Islands, the Azores, and Martinique.
In some circumstances additional air passenger rights may also apply to flights from Gothenburg Airport. For example if your flight was headed to a UK destination on a UK airline, that would be covered by UK air passenger rights as well as EC 261!
So what is EC 261 exactly? Well, it’s a law that holds airlines financially accountable when there is an unexpected flight disruption like a delay or cancellation — provided that it was not caused by circumstances outside of the airline’s control. This means that whenever a flight is heavily disrupted and the airline is found to be at fault, the carrier will have to pay their passengers a certain amount of compensation.
The Iaw also requires airlines to provide their passengers with care during the wait, which includes offering food and refreshments, and if necessary, free accommodation, transport, and alternative flights.
To learn more about your rights click here.
Does EC 261 Cover your Flight?
|Route||EU Airline||Non-EU Airline|
|Departures from Gothenburg Airport||✔️ Yes||✔️ Yes|
|Arrivals at Gothenburg Airport||✔️ Yes||❌ No|
Claiming Compensation for Gothenburg Airport Cancellations or Delays
When you first hear about Gothenburg Airport cancelled flights, you may be wondering if you should be booking your own flight home. Fortunately, as ruled by EC 261, airlines are required to provide you with an alternative flight to your intended destination. If you’re lucky enough to get upgraded, you do not have to pay anything extra for your seat, however, if they do downgrade you, expect to get back around 30-75% of the original price of your ticket.
If your flight was cancelled less than 14 days before departure, or if your flight was delayed by more than 3 hours, you may be entitled to compensation. The exact amount that you will receive varies, but you could potentially get up to £520 or €600 per person.
You can usually claim compensation up 3 years after the flight disruption occurs, though some EU countries have shorter or longer limitation periods. Ideally, you will want to make your claim as soon as possible.
Gothenburg Airport Cancelled Flights — When are you Not Eligible for Compensation?
Though cancelled and delayed flights from Gothenburg Airport can happen, not all flights qualify for compensation. For example, if an airline cancels your flight and lets you know over 14 days before your departure. Likewise, delays under 3 hours don't get compensated.
Cancellations and flight delays at Gothenburg Airport caused by extraordinary circumstances don’t usually qualify for compensation. This is when an airline is not considered responsible for the delay or cancellation — it includes situations like severe weather conditions, natural disasters, and safety threats that could put the passengers and crew at risk. In these cases, there's no choice but to delay or cancel a scheduled flight.
How Much Compensation can you Get for an Eligible Flight?
Table shows values in € as specified in EC 261
The distance of your flight route can affect how much compensation you receive. The table above breaks it down for you, though in some cases exceptions may apply.
What to Do if you Experience Gothenburg Airport Cancelled Flights or Delays
Experiencing cancellations or lengthy delays in Gothenburg Airport, can undoubtedly be stressful. If this happens to you, it’s important that you do not panic, and that you are armed with a good understanding of your rights.
Here are some things to remember:
- Collect proof of your delay or cancellation.
- Keep all your travel documents, including boarding passes and tags.
- Ask the airline for the cause of the disruption.
- Ask the airline to provide or pay for your meals, refreshments, hotels, and transport costs.
- Pay attention to what is offered to you — do not sign anything that could waive your right to compensation.
- Keep all receipts that prove the disruption cost you extra money.
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