If you’ve experienced flight delays or cancellations with Pegasus Airlines, you may be entitled to receive up to €600 in compensation per person.
Pegasus Airlines’s latest on-time performance data reveals that out of 92 flight departures in the last 24 hours, 58.70% departed on time.
Regardless of whether you're at home or abroad when you find out about your Pegasus Airlines flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Pegasus Airlines should find you a new flight, or offer you a full refund.
But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Pegasus Airlines cancelled flight compensation to help make up for the disruption.
Under UK and EU regulations, Pegasus Airlines should pay passengers up to €600 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.
Pegasus Airlines will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.
Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Pegasus Airlines flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.
Whenever you're kept waiting by Pegasus Airlines flight delays, it's worth checking whether you're entitled to compensation for your time. If Pegasus Airlines is responsible for the delay, both UK and EU regulations say that passengers are owed up to €600 per person when they're delayed by 3 hours or more.
When you're claiming flight delay compensation, Pegasus Airlines will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Pegasus Airlines flight delay compensation claims with the exact delay time.
Airlines like Pegasus Airlines do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.
You can learn more about what is and isn't included on our flight delay compensation page.
You can get up to €600 in Pegasus Airlines flight cancellation compensation, provided that your flight was canceled less than 14 days before you were set to depart, and that the airline was considered responsible for the issue. The flight must also have been scheduled to depart from an EU airport. You can check what is covered in the table below.
If you think you're eligible for Pegasus Airlines flight cancellation compensation, be sure to hold onto all of your flight documents. Remember that you have the right to care — which means that the airline must provide you with necessary food, refreshment, and lodgings while you wait for your replacement flights.
You are entitled to a replacement flight to your final destination free of charge — if you choose to travel. Otherwise, you also have the option to ask for a refund.
There are exceptions to receiving compensation, however — if your replacement flight arrives at a similar time to your original arrival time, Pegasus Airlines is not obligated to pay compensation. You only receive compensation for lost time.
Learn more here.
|Covered by EC 261|
|Flights departing EU airports||✔️ Yes|
|Flights arriving at EU airports||❌ No|
Table shows values in € as specified in EC 261. Distances and amounts are similar under UK law.
There are exceptions and special circumstances which may impact how much compensation
Punctuality of Pegasus Airlines (24 hours):
Total flights: 92
On-time flights: 54
Punctuality rate: about 58.70% of all flights were on time
Long delays (greater than 3 hours): 0
Flight cancellations: 0
The number of flights shown is an estimate based on internal and third-party databases.
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