		Qatar Airways	8.23 ^/10
		American Airlines	8.07 ^/10
		Aeromexico	8.07 ^/10

#	Airline	AirHelp Score	On-Time Performance	Service Quality	Claim Processing	Country
1	Qatar Airways	8.23 ^/10	8.4	8.5	7.8	Qatar
2	American Airlines	8.07 ^/10	7.5	7.9	8.8	USA
3	Aeromexico	8.07 ^/10	7.8	8.4	8.0	Mexico
4	SAS Scandinavian Airlines	8.07 ^/10	7.3	7.9	9.0	Sweden
5	Qantas	8.04 ^/10	7.9	8.3	7.9	Australia
6	LATAM Airlines	8.01 ^/10	7.7	8.1	8.2	Chile
7	WestJet	7.96 ^/10	7.4	7.6	8.9	Canada
8	Luxair	7.90 ^/10	7.8	7.8	8.1	Luxembourg
9	Austrian Airlines	7.90 ^/10	7.1	8.1	8.5	Austria
10	Emirates	7.80 ^/10	7.5	8.9	7.1	United Arab Emirates
11	Flybe	7.75 ^/10	7.1	7.7	8.4	United Kingdom
12	KLM Royal Dutch Airlines	7.74 ^/10	7.8	8.1	7.4	Netherlands
13	Singapore Airlines	7.71 ^/10	8.0	8.7	6.4	Singapore
14	Garuda Indonesia	7.70 ^/10	9.1	7.5	6.5	Indonesia
15	Virgin Atlantic	7.69 ^/10	7.6	8.3	7.2	United Kingdom
16	United Airlines	7.66 ^/10	7.4	7.1	8.5	USA
17	Delta Air Lines	7.65 ^/10	8.0	7.7	7.2	USA
18	Turkish Airlines	7.63 ^/10	7.2	8.8	6.8	Turkey
19	Air France	7.60 ^/10	6.7	8.2	7.9	France
20	LOT Polish Airlines	7.59 ^/10	6.9	8.5	7.4	Poland
21	Brussels Airlines	7.57 ^/10	6.4	7.9	8.5	Belgium
22	Wizz Air	7.56 ^/10	6.3	8.1	8.3	Hungary
23	British Airways	7.54 ^/10	7.1	8.2	7.3	United Kingdom
24	Lufthansa	7.52 ^/10	6.5	8.0	8.1	Germany
25	Oman Air	7.44 ^/10	7.1	8.6	6.7	Oman
26	Etihad Airways	7.35 ^/10	7.7	8.8	5.6	United Arab Emirates
27	China Southern Airlines	7.30 ^/10	7.0	8.3	6.5	China
28	Kenya Airways	7.29 ^/10	7.7	7.6	6.5	Kenya
29	Azul Airlines	7.25 ^/10	8.4	8.3	5.0	Brazil
30	El Al Israel Airlines	7.24 ^/10	6.1	8.6	7.0	Israel
31	Olympic Air	7.20 ^/10	9.0	8.5	4.1	Greece
32	Aeroflot	7.17 ^/10	8.4	8.6	4.5	Russia
33	Pegasus Airlines	7.15 ^/10	7.5	8.0	6.0	Turkey
34	Icelandair	7.14 ^/10	6.2	7.9	7.3	Iceland
35	Iberia	7.14 ^/10	8.2	8.0	5.3	Spain
36	Swiss International Air Lines	7.12 ^/10	6.7	7.8	6.9	Switzerland
37	Air India	7.10 ^/10	6.0	8.5	6.8	India
38	Croatia Airlines	7.07 ^/10	7.0	7.9	6.2	Croatia
39	Air Canada	7.05 ^/10	6.6	7.5	7.0	Canada
40	Air China	7.00 ^/10	6.7	7.7	6.6	China
41	airBaltic	6.97 ^/10	7.3	7.9	5.7	Latvia
42	Air Europa	6.91 ^/10	7.6	7.8	5.3	Spain
43	Thai Airways International	6.90 ^/10	7.0	8.7	5.1	Thailand
44	Air Transat	6.90 ^/10	5.7	7.0	8.0	Canada
45	Eurowings	6.89 ^/10	6.6	7.1	6.9	Germany
46	Ethiopian Airlines	6.87 ^/10	6.7	7.7	6.2	Ethiopia
47	Aer Lingus	6.81 ^/10	6.8	8.2	5.4	Ireland
48	Aegean Airlines	6.75 ^/10	7.4	8.7	4.2	Greece
49	Saudia	6.65 ^/10	7.1	8.8	4.1	Saudi Arabia
50	Air Dolomiti	6.63 ^/10	7.3	7.7	4.9	Italy
51	Air Malta	6.62 ^/10	5.2	7.9	6.8	Malta
52	Finnair	6.60 ^/10	7.5	8.0	4.3	Finland
53	Avianca	6.55 ^/10	6.9	8.3	4.4	Colombia
54	Jet2.com	6.44 ^/10	6.4	7.4	5.5	United Kingdom
55	Tarom	6.43 ^/10	7.3	8.0	3.9	Romania
56	Asiana Airlines	6.42 ^/10	6.3	8.0	4.9	Republic of Korea
57	China Eastern Airlines	6.35 ^/10	6.9	8.1	4.0	China
58	Gol Intelligent Airlines	6.31 ^/10	7.8	8.1	3.1	Brazil
59	Czech Airlines	6.31 ^/10	6.0	7.7	5.2	Czech Republic
60	Air Mauritius	6.11 ^/10	7.1	8.3	3.0	Mauritius
61	TAP Air Portugal	6.04 ^/10	5.2	7.7	5.3	Portugal
62	Vueling Airlines	6.02 ^/10	6.1	7.5	4.4	Spain
63	Adria Airways	5.98 ^/10	6.7	7.5	3.8	Slovenia
64	Aerolineas Argentinas	5.97 ^/10	8.0	8.1	1.8	Argentina
65	Transavia	5.84 ^/10	6.2	7.4	3.9	Netherlands
66	Laudamotion	5.69 ^/10	5.1	7.4	4.6	Austria
67	Norwegian	5.67 ^/10	7.0	7.8	2.3	Norway
68	Ryanair	5.60 ^/10	6.5	6.8	3.5	Ireland
69	Korean Air	5.49 ^/10	6.9	8.0	1.6	Republic of Korea
70	Kuwait Airways	5.40 ^/10	4.2	7.9	4.2	Kuwait
71	easyJet	5.29 ^/10	6.7	7.0	2.2	United Kingdom
72	Thomas Cook Airlines	5.26 ^/10	5.6	7.6	2.5	United Kingdom

	Qatar Airways Asia	8.23 ^/10
	Austrian Airlines Europe	7.90 ^/10
	American Airlines North America	8.07 ^/10
	Qantas Oceania	8.04 ^/10
	SAS Scandinavian Airlines Scandinavia	8.07 ^/10
	American Airlines South America	8.07 ^/10

Best Airlines for Passenger Experience

Learn More

Global Airline Rankings

Best Airlines by Country*

Best Airlines by Region*

How is the AirHelp Score calculated?

On-Time Performance

Service Quality

Claim Processing

About AirHelp

Press Contact

Learn More

Related Articles

Global Airport Ranking

Quiz: How Many Airlines Have You Flown With?

8 Reasons To Know Your Passenger Rights

Follow Us

Claim up to 700 $ for your disrupted flight!

About AirHelp

Press Contact