Compensation After Stockholm Airport Flight Cancellations and Delays
When your travel plans are ruined by issues like Stockholm Arlanda Airport flight cancellations or delays, you'll be glad to know that there are laws in place that protect passengers. A European law, EC 261, means that you might be owed up to £520 per person to make up for the disruption. Find out what you're entitled to.
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Air Passenger Rights at Stockholm Arlanda Airport
Stockholm Arlanda Airport (ARN) is located within the zone covered by EC 261 - that is EU and EEA countries, as well as the 'outermost regions' which include Guadeloupe, Réunion, and the Canary Islands. That means that any passenger departing from Stockholm Arlanda Airport may be entitled to up to £520 compensation when flights are delayed or canceled. And in some cases when there are similar problems on flights to Stockholm Arlanda Airport too.
If you did experience Stockholm Arlanda Airport delays or cancellations, you usually have up to 3 years to claim your compensation.
Which Flights are Covered by EC 261?
Route | EU Airline | Non-EU Airline |
---|---|---|
Departures from Stockholm Arlanda Airport to anywhere | Yes | Yes |
Arrivals at Stockholm Arlanda Airport from inside EU | Yes | No |
Arrivals at Stockholm Arlanda Airport from outside EU | Yes | No |
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Claiming Compensation for Stockholm Arlanda Airport Flight Cancellations
Looking into Stockholm Arlanda Airport cancellations brings up a whole range of questions for affected travellers. Under EU law, airlines must take care of their passengers, but must also get them to their intended destination, assuming the passenger still wishes to travel.
Additionally, if the airline canceled your flight less than 2 weeks before you were due to fly, you may be owed up to £520 as well.
Passengers should be aware that there are some exceptions under EU law. One example is if Stockholm Arlanda Airport had to cancel flights for a reason that was outside of the airline's control. That is classified as extraordinary circumstances and the airline won't have to pay compensation. Typical examples of extraordinary circumstances include dangerous weather conditions at Stockholm Arlanda Airport, or a strike by air traffic control.
We break down the situations where you are, and aren't, in line for compensation here, but our free compensation check can also tell you in just minutes if your flight cancellation qualifies for compensation.
Compensation for Stockholm Arlanda Airport Delays
Getting stuck for several hours because of delays in Stockholm Arlanda Airport isn't just frustrating, it often costs passengers their hard-earned money. Whether that's paying for essential food and drink during your wait, or missing out on pre-planned activities thanks to a late arrival at your destination. That's why it's so important passengers are aware that they may have the right to compensation — up to £520 per person, under EU law.
Although passengers on delayed flights from Stockholm Arlanda Airport will be counting down the hours until takeoff, when it comes to claiming compensation, it's the delay getting to your destination airport that's important. The right to compensation kicks in when passengers land 3 hours or more after the scheduled time.
Air travellers should know about one key exception: flight delays as a result of extraordinary circumstances. If the flight delay was caused by bad weather conditions, an incident at the airport, or strikes by air traffic control, the airline won't pay compensation in these cases, because these are not situations that they can control.
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How Much Compensation?
Distance | Compensation |
---|---|
Under 1,500 km | Up to {{minimum_ec261_amount} per person |
Over 1,500 km and within EU | Up to {{medium_ec261_amount} per person |
Between 1,500 - 3,500 km | Up to {{medium_ec261_amount} per person |
Over 3,500 km | Up to £520 per person |
While the law does contain plenty of exceptions and conditions that apply to these compensation amounts, our free Compensation Calculator will quickly tell you just what you're owed.
Cancellations at Stockholm Arlanda Airport - What to Do
Delays or Stockholm Arlanda Airport flight cancellations have the potential to ruin holidays. Here’s what you need to do if your flight is affected:
Collect proof of the delay or flight cancellation (e.g. emails from the airline, photos of the departure board).
Keep all your travel documents.
Ask your airline why your flight's been affected.
Ask the airline to pay for your meals and refreshments.
Pay attention to what the airline offers you — don't sign anything that would waive your right to compensation.
Keep all receipts that prove the disruption cost you extra money.
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
---|---|---|---|---|---|---|
10/12/2024 | 15:10 | AY1983 | Nordic Regional Airlines | Stockholm (ARN) Doha (DOH) | Cancelled | Check Compensation |
10/12/2024 | 06:20 | AY826 | Nordic Regional Airlines | Stockholm (ARN) Helsinki (HEL) | Cancelled | Check Compensation |
10/12/2024 | 06:20 | AY826 | Nordic Regional Airlines | Stockholm (ARN) Helsinki (HEL) | Cancelled | Check Compensation |
09/12/2024 | 16:55 | AY814 | Nordic Regional Airlines | Stockholm (ARN) Helsinki (HEL) | Cancelled | Check Compensation |
09/12/2024 | 16:55 | AY814 | Nordic Regional Airlines | Stockholm (ARN) Helsinki (HEL) | Cancelled | Check Compensation |
- Cancelled
AY1983
•Nordic Regional Airlines
Stockholm
••Doha
ARN
DOH
Check Compensation10/12/2024
15:10
- Cancelled
AY826
•Nordic Regional Airlines
Stockholm
••Helsinki
ARN
HEL
Check Compensation10/12/2024
06:20
- Cancelled
AY826
•Nordic Regional Airlines
Stockholm
••Helsinki
ARN
HEL
Check Compensation10/12/2024
06:20
- Cancelled
AY814
•Nordic Regional Airlines
Stockholm
••Helsinki
ARN
HEL
Check Compensation09/12/2024
16:55
- Cancelled
AY814
•Nordic Regional Airlines
Stockholm
••Helsinki
ARN
HEL
Check Compensation09/12/2024
16:55
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