Trustpilot 4.6/5 based on 165,165 reviews

Receive €100 when you experience a problem with your flight. Guaranteed.

Receive a €100 payout within days of your flight getting cancelled, delayed over 3 hours, or diverted. And that’s on top of any compensation you’re entitled to.

✅ Fast payout ✅ No hassle ✅ Covers several disruptions

How it works

There's a problem with your flight

AirPayout is triggered when your flight is cancelled within 28 days before departure, diverted, or delayed by 3 hours or more on arrival.

We notify you

We automatically detect that your flight was disrupted and send you and email for you to collect your money.

You get paid!

As soon as you provide your bank details we contact the insurer to settle the claim and process your payment (it may take up to 5 working days before it reaches your account).

Your benefits

Fast payout
  • Get €100 within days of your flight disruption

  • We send you a notification when you’re eligible

No hassle
  • No forms to fill out

  • No signature needed

Covers several disruptions
  • Delays over 3 hours on arrival

  • Flight cancellations within 28 days before departure

  • Flight diversions



per passenger, billed annually

  • We get you the money you’re entitled to from the airline:

    • - Up to £520 for compensation

    • - Up to £5,300 for extra expenses

    • - Up to £1,200 for luggage issues

  • No hidden fees

  • 24/7 support from our experts

  • AirPayout insurance for 3 future trips

  • 10% off your eSIM card

Choose Essential

effectively €2.08 per month!



was €64.99

per passenger, billed annually

  • All AirHelp Plus Essential benefits

  • Airport lounge access during a disruption

  • AirPayout insurance for all your future trips

  • AirLuggage insurance for all your future trips

  • 20% off your eSIM card

Choose Complete

effectively €4.17 per month!

No matter where you’re flying. No matter the ticket price or airline.

Trustpilot 4.6/5 based on 165,165 reviews

We've helped 2 million people get paid compensation

Correct company and very efficient!

Esi Osmani

Did exactly what they promised.


Easy to use..... best

Adrian Stoleru

Thank you! It was unexpected and I appreciate your help.

Elena Terzieva

I am very pleasantly surprised that airhelp managed to make this happen. Thnaks a lot!


Very helpful, do not need to be reminded.


Frequently Asked Questions

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.


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