We enforce your rights as a consumer
AirHelp Score.
We rank airlines and airports worldwide.
See how airlines and airports compare when ranked by AirHelp, the global market leader in passenger rights and flight compensation.
The world’s best airlines 2024
Brussels Airlines
8.12 / 10
Qatar Airways
8.11 / 10
United Airlines
8.04 / 10
Global airlines ranking
| Airline | AirHelp Score | On-Time Performance | Customer Opinion | Claim Processing | |
|---|---|---|---|---|---|
| 1. | Brussels Airlines | 8.12 | 7.8 | 7.9 | 8.7 |
| 2. | Qatar Airways | 8.11 | 8.2 | 8.9 | 7.3 |
| 3. | United Airlines | 8.04 | 7.8 | 7.8 | 8.5 |
| 4. | American Airlines | 8.04 | 7.5 | 8.1 | 8.5 |
| 5. | Play | 7.89 | 9 | 7.5 | 7.3 |
| 6. | Austrian Airlines | 7.89 | 7.6 | 8.2 | 7.9 |
| 7. | LOT Polish Airlines | 7.84 | 7.6 | 8.4 | 7.5 |
| 8. | Air Arabia | 7.58 | 6.3 | 7.6 | 8.8 |
| 9. | Widerøe | 7.55 | 8.6 | 7.3 | 6.7 |
| 10. | Air Serbia | 7.53 | 5.9 | 7.7 | 9 |
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Best airlines by country
Out of the airlines that operate the most flights in that country.
1.
United Airlines
8.04/10
2.
American Airlines
8.04/10
3.
Delta Air Lines
7.31/10
Best airlines by region
Africa
Kenya Airways
6.71/10
Asia
Garuda Indonesia
7.39/10
Europe
Brussels Airlines
8.12/10
Middle East
Qatar Airways
8.11/10
North America
United Airlines
8.04/10
South America
LATAM Airlines
7.16/10
How is the AirHelp Score calculated?
On-time performance
We gather arrival and departure statistics for every plane and calculate how many of an airline’s flights are on schedule.
Customer service
We asked thousands of air passengers from over 54 countries to rate the food, comfort, and crew of the airlines they flew with.
Claim processing
Our data tells us how efficiently airlines handle claims, including how likely they are to pay out compensation.
No. 1 WORLDWIDE
Here to help passengers with flight delays and cancellations.
Our mission is to get everyone the compensation they’re entitled to. We’ve helped over 2.7 million passengers get up to £520 compensation so far. You could be next!
Press information
If you’re a member of the media and would like to get in touch, please email us at: [email protected]
Please note: We can only respond to press inquiries in English, French, German, Italian, Polish, Portuguese or Spanish.
Only media inquiries will receive a response. If you’re an AirHelp customer, please visit our Help page.