Reimbursement and Compensation: Twin Jet
At AirHelp, we think passengers deserve fair compensation when their travel plans are torn apart by flight delays or cancellations. If you were flying in or out of Europe you could be owed up to €600 per person, thanks to EU air passenger rights laws. Click below to start checking how much you're entitled to in Twin Jet delay compensation and Twin Jet cancellation compensation. Our expert team is ready to help you claim it.
Twin Jet Flight Cancellation Compensation
Regardless of whether you're at home or abroad when you find out about your Twin Jet flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Twin Jet should find you a new flight, or offer you a full refund.
But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Twin Jet canceled flight compensation to help make up for the disruption.
Under EU regulations, Twin Jet should pay passengers up to €600 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.
Twin Jet will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.
Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Twin Jet flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.
Delayed or canceled flight with Twin Jet? Find out if you're owed up to €600 in compensation
No win, no fee
Twin Jet Flight Delay Compensation
Whenever you're kept waiting by Twin Jet flight delays, it's worth checking whether you're entitled to compensation for your time. If Twin Jet is responsible for the delay, EU regulations say that passengers are owed up to €600 per person when they're delayed by 3 hours or more.
When you're claiming flight delay compensation, Twin Jet will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Twin Jet flight delay compensation claims with the exact delay time.
Airlines like Twin Jet do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.
You can learn more about what is and isn't included on our flight delay compensation page.
Claim up to €600 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.
No win, no fee
What do EU Air Passenger Rights Say?
EC 261 is the EU regulation that covers situations like flight delays, cancellations, and overbookings. It lays out the care passengers can expect from airlines in the event of any of these disruptions, and it clearly states in what situations passengers are owed compensation.
Travelers are allowed to claim for past flights under EC 261 — often you can still claim for flights in the past 3 years.
The regulation applies to all flights that depart from a European airport, but as Twin Jet is a European airline, passengers are given extra protection by EC 261, and flights into Europe are covered too, even when they depart from outside the EU.
Which Twin Jet Flights are Covered by EC 261?
|Covered by EC 261|
|Flights departing EU airports||✔️ Yes|
|Flights arriving at EU airports||✔️ Yes|
How Much Twin Jet Flight Compensation?
Table shows values in € as specified in EC 261
As with any law, there are exceptions and special circumstances that can affect each specific claim, including how much compensation is owed. AirHelp makes it simple to check compensation here.
About Twin Jet
Use AirHelp to claim your compensation
No win, no fee
Fly2 Sky Reimbursement
Pegas Fly Reimbursement
Air Caraibes Reimbursement
Japan Airlines Reimbursement
Red Wings Airlines Reimbursement
Lot Polish Airlines Reimbursement
Skywest Airlines Reimbursement
Hawaiian Airlines Reimbursement
Royal Air Maroc Reimbursement
Qatar Airways reimbursement
Buraq Air Reimbursement
Ural Airlines Reimbursement
Air Explore Reimbursement
Braathens Regional Reimbursement
Eritrean Airlines Reimbursement
Freebird Airlines Reimbursement
Wizz Air Reimbursement
Air Baltic Reimbursement
Montenegro Airlines Reimbursement
Wind Rose Aviation Reimbursement
Map Linhas Aereas Reimbursement
Ais Airlines Reimbursement
China Airlines Reimbursement
Vologda Air Reimbursement
Zimex Aviation Reimbursement