Have you ever wondered how it would feel to work for a company where your efforts and skills have a real global impact?

Do you have a passion for travel and love to feel that you are making a real difference in the world?  

If yes is the answer, then AirHelp is for you. We are one of the most successful and innovative startups in Europe, a technology company that helps air passengers around the world secure compensation for delayed, canceled, or overbooked flights. We love to travel and we love to educate the passengers about their rights. We are looking for a Spanish speaking freelancer to work up to 10 hours per week. 

Your profile:

  • You have at least 1-year experience in Social Media 
  • You are a marketing-savvy individual who has a genuine interest in Social Media
  • You are a fluent/native Spanish speaker
  • You can work independantly with little to no supervision
  • You are a customer-focused individual who enjoys helping others
  • You are an avid social media user with a tight grasp on the various platforms
  • You have strong attention to detail and you are able to manage multiple social media channels, prioritizes tasks and effectively collaborate with others

Responsibilities:

  • Create localized strategies to increase customer engagement
  • Research and test various Social Media Channels
  • Monitor social media community via responding to direct messages, comments, and reviews appropriately and accordingly, giving assistance to anyone that contact us through social media
  • Collaborate with operations, marketing, and product team to provide the right answer to the customers who are enquiring on social media
  • Monitor social media activity related to flight disruptions on a daily basis to find and source relevant content for social media in Spanish-speaking markets 
  • Social Media outreach in Spanish-speaking markets 
  • Support Marketing Channels, ad hoc help to Paid, Content, PR, CRM

We are travelers helping fellow travelers.