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Landing Pages
- Air Passenger Rights
- Airline Strike Compensation
- Airlines
- Check Compensation
- Compensation for Baggage Delay or Loss
- Denied Boarding Compensation
- Flight Cancellation Compensation
- Flight Delay Compensation
- Flight Refund vs Compensation: Everything You Need to Know
- Flight Tracker
- Missed Connection Compensation
- Overbooking Compensation
- Travel Affiliate Program FAQs
FAQ
- Am I entitled to both a refund and compensation?
- Am I entitled to compensation?
- Are delayed flights eligible for compensation?
- Are there any extra costs in case of legal action?
- Can I change my email address?
- Can I claim any extra expenses that resulted from the flight disruption? (Hotel, new ticket, food, etc.)
- Can I claim compensation from a flight that was paid by my employer?
- Can I claim compensation from an airline that no longer exists?
- Can I get compensation for flights with low cost companies and/or charter flights?
- Can I get compensation if the airline informed me about the cancellation on the same day that the flight should have departed?
- Can I get the compensation according to Regulation EC 261/2004 if I have already received assistance from the airline (meals, refreshments, hotel accommodation, etc.)?
- Can I get the compensation for delayed/canceled/overbooked flight if I have already accepted the voucher offered by the airline?
- Can I remove the automatic import feature from my email at any time?
- Can I use someone else’s bank details for payout?
- Can the airline reduce the amount of compensation?
- Can you help me with lost, delayed or damaged luggage?
- Do airlines always give a reason for rejecting a claim?
- Do connecting flights make a difference in terms of eligibility for flight disruptions?
- Do I have to be a European citizen?
- Do you share my information with others?
- Does AirHelp have an app?
- How and when will I receive my compensation?
- How can AirHelp help me?
- How can I check the status of my claim?
- How can I contact AirHelp?
- How can I delete my account?
- How do I cancel my claim?
- How do I know if I’m entitled to compensation?
- How do I reset my password?
- How do I sign a Power of Attorney (PoA) or a Conditional Fee Agreement correctly?
- How do I use AirHelp?
- How far back can I get compensation?
- How long does a claim take?
- How much am I entitled to?
- How much do I have to pay you?
- How much does it cost to get my compensation?
- I can’t login, what can I do?
- I don’t have my e-ticket/boarding pass anymore, what do I do?
- I received a voucher/air miles from the airline, am I still entitled to compensation?
- I was denied boarding – Can I file a claim for compensation?
- I was traveling with some friends and they’ve already received their compensation. Why haven’t I received mine yet?
- Is there any possibility that linking my email account could compromise my security?
- My airline refused to compensate me after my disrupted flight – what can I do?
- My claim for compensation was rejected by the airline. Can I still use AirHelp’s services?
- My Customer Dashboard shows that you received my document. Why do you keep requesting it?
- My flight was canceled. Can I claim compensation?
- My flight was delayed less than 3 hours but I missed my connecting flight. Can I claim compensation?
- My flight was delayed. Can I claim compensation?
- My type of flight disruption isn’t listed on your website – can I file a claim?
- What are IBAN and SWIFT numbers and where can I find them?
- What are the extraordinary circumstances that are beyond the airlines’ control?
- What are your fees?
- What are your rights when an airline changes your flight in advance?
- What can I do if an airline isn’t responding to me?
- What does AirHelp do?
- What happens to my documents once you have them? Are they secure?
- What happens to my documents once you have them? Is it secure?
- What happens when the airline is not responsive at all?
- What happens when the airline wrongfully rejects my claim for compensation?
- What if the airline already offered me compensation?
- What is a “rerouting confirmation” and where can I find it?
- What is a Conditional Fee Agreement (CFA) and how do I sign it?
- What is a flight confirmation and where can I find it?
- What is a Power of Attorney and why do you need it?
- What should I do if the airline contacts me personally after I have filed a claim with AirHelp?
- What’s a booking reference and how can I find it?
- Where is your import feature?
- Which countries and airlines are subject to EU passenger rights?
- Which documents do I need to provide in order to claim?
- Who should sign documents on behalf of minors?
- Why AirHelp?
- Why are you asking me for so much information?
- Why aren’t you answering me?
- Why did the airline reduce my compensation by 50%?
- Why do you need a copy of my ID or Passport?
- Why does AirHelp need an assignment form?
- Why does AirHelp need documents such as an e-ticket or ID?
- Why does it take so long to get compensation?
- Why is the webform rejecting my SWIFT?
- Why should I be compensated?
- Why was my claim rejected due to weather conditions when the weather was nice?
- Will I still have to pay if the case is lost in court?
- You asked me to send some documents – how do I do that?
- Your website says I’m not entitled to compensation. What can I do?
Job
- Artworker
- Artworker
- Chief Accountant
- Cooperation with Bulgarian law firm (Sofia)
- Cooperation with German law firm (Cologne area)
- Cooperation with Maltese law firm (Valetta)
- Danish-speaking Junior Air Claim Specialist
- DevOps Engineer
- Dutch-speaking Junior Air Claim Specialist
- English-speaking Junior Air Claim Specialist (Claim Assessment)
- English-speaking Junior Air Claim Specialist (Passenger Service)
- Finnish-speaking Junior Air Claim Specialist
- Freelance Social Media Community Manager (French)
- French-speaking Junior Air Claim Specialist
- German speaking SEO Marketing intern
- German-speaking Junior Air Claim Specialist
- Global Brand Director
- Head of Business Development
- Head of Design
- Head of Offline Marketing
- HR Compensation and Benefits Partner
- Implementation Engineer
- Internal Lawyer in Austria, Vienna
- Internal Lawyer in Belgium
- Junior Affiliate Manager
- Junior Air Claim Specialist (evening shift – 30 hours per week or Full time)
- Junior Airline Relations Specialist
- Junior Localization Project Specialist
- Junior Marketing Manager Germany
- Junior Technical Project Manager
- Lawyer in Berlin
- Lead Data Scientist
- Legal Assistant
- Legal Assistant (summer internship)
- People Operations Manager m/w/d/x
- Portuguese-speaking Junior Air Claim Specialist (flexible hours)
- Product Data Analyst
- Product Manager- Experience
- QA Automation Engineer
- Russian-speaking Junior Air Claim Specialist
- Senior Internal Lawyer in Spain, Tarragona
- Senior Product Designer (Berlin)
- Senior Product Designer (Gdansk)
- Senior Software Infrastructure Engineer
- Senior Talent Acquisition Partner
- SEO Manager
- Social Media Intern
- Software Engineer
- Software Engineer – Frontend
- Software Engineer – Ruby
- Software Engineer – Ruby
- Spanish-speaking Junior Air Claim Specialist
- Talent Acquisition Specialist
- Team Supervisor (Customer Service)
- Technical Product Owner
- UX Writer
- UX Writer
Press
- 10 Tips to Cut Travel Costs This Summer
- 2018 Hits Record Flight Delays: How Airlines and Passengers Can Improve Travel in 2019
- After ECJ judgment: Airlines are Facing a Wave of Claims
- AirHelp Announcing Expansion of Artificial Intelligence Capabilities with Introduction of AgA and Docky, Newest Robot Compensation Claims Agents
- AIRHELP CELEBRATES FIVE YEARS ADVOCATING FOR AIR PASSENGERS WORLDWIDE
- AirHelp Continues AI Expansion with Launch of Artificially Intelligent Lawyer to Power Court Viability Assessments of Flight Delay Compensation Claims
- AirHelp fights for Justice: easyJet withholds compensation from its passengers
- AIRHELP LAUNCHES PASSENGER RIGHTS AWARENESS MONTH
- AirHelp Launches World’s First Tool To Allow Passengers To Map Their Trips Visually While Uncovering Opportunities for Compensation
- AIRHELP UNVEILS WORLD’S BEST AIRLINES AND AIRPORTS IN ANNUAL AIRHELP SCORE
- AIRHELP UNVEILS WORLD’S BEST AIRLINES AND AIRPORTS IN ANNUAL AIRHELP SCORE
- Airport Ranking: flight delays and cancellations at United States airports
- ECJ judgment on airline staff strikes: the law is the law, even for Ryanair
- How to Beat Jet Lag with These Simple Hacks
- Missed your connecting flight? You can get up to $700!
- Missed your connecting flight? You can get up to $700!
- NEW SURVEY REVEALS AIR PASSENGER RIGHTS ARE STILL VIRTUALLY UNKNOWN
- Passengers owed 413 million in flight delays compensation in 2017 in the US
- RECORD YEAR FOR FLIGHT DELAYS – Millions of Dollars Owed to U.S. passengers!
- Ryanair: One bill settled, but $90 million more to go
- STUDY: ALMOST HALF OF ALL U.S. AIR PASSENGERS FEEL MISTREATED BY AIRLINES
- SUMMER VACATIONS AT RISK FROM OVERTOURISM AND AIRLINE PRICE INCREASES
- SURVEY: JUST 1 OUT OF 10 U.S. TRAVELERS FILES A CLAIM FOR LOST OR DAMAGED LUGGAGE
- Thanksgiving and Holiday Travel: When You Should Fly and Book Tickets
- The 10 Commandments of Air Travel
- TRAVELING FOR EASTER WEEKEND?
- TRAVELING FOR EASTER WEEKEND? Tips and Busy Travel Days to Avoid
- TRAVELING FOR THE WORLD CUP?
- Travix and AirHelp Raise Bar of Customer Service
- United States Airlines Wrongfully Reject More Than 25% of Their Passengers’ Compensation Claims
- VISITING THE WORLD CUP IN RUSSIA THIS SUMMER? GET THE BEST INSIDER TRAVEL TIPS FROM AIRHELP
Testimonial
Blog
- “Let’s Get Lifted!” The AirHelp 2016 Year in Review
- 10 Fun Things to Do on a Plane: How to Pass the Time on a Long Flight
- 10 Photos You Should Be Taking When You Fly
- 11 Instagrammable Airports: The Best Airports for that Perfect ‘In Transit’ Selfie
- 2018 is Shaping Into a Record Year for Flight Delays :(
- 3 Reasons Why US Airlines & Airports Rank So Poorly Worldwide
- 5 Ways To Use the AirHelp Score to Spot the Best Airlines in the Business
- 6 Most Beautiful Places in the World to Visit in Spring
- 7 Air Travel Secrets Airlines Don’t Tell Passengers
- 7 Best Travel Clothes: Apparel Tips for Long-Haul Flights
- 7 Ways to Travel as a Couple Without Killing Each Other
- 8 Best Travel Pillows for Domestic and International Flights
- 8 Reasons To Know Your Passenger Rights
- 8 Rights You Need to Know When Flying with Kids
- 8 Tips to Decrease Your Chances of Losing Your Seat to Overbooking
- A Beginner’s Guide to Airline Miles
- Air Berlin Insolvency: What Does This Mean for Your Claim?
- Air Passenger Incidents: The Good, The Bad and The Weird
- Air Travel with Kids: 9 Tips for a Stress-Free Holiday
- AirHelp Celebrates Being EU Commission ‘Certified’ – And Why That Matters
- AirHelp Celebrates Turning 6
- AirHelp Score – The World’s Definitive Airline Ranking
- AirHelp Score 2019: 7 Surprising Discoveries and Travel Trends
- AirHelp Score: 2018 World’s Best Airlines and Airports
- AirHelp’s Guide to the Airport Experience in Russia
- Airline Bankruptcies: What Are Your Rights?
- Airlines’ Favorite Loophole: “Extraordinary Circumstances”
- At These Caribbean Airports You’ll Feel ‘Tranquility Wrapped in Blue”
- Avoid Thanksgiving Travel Delays with this interactive map!
- Best Airline Hacks for your Trip
- Best and Worst Airlines for Flight Change Fees: US Edition
- Best Credit Card For Miles
- Best family vacation destinations for all types of family
- Best Free Airport Wi-Fi: The Fastest Connections on your Flight Connections
- Best Trip Planner Apps for Vacation and Business
- Boarding Pass Scanner: Your AirHelp App Has a Great New Feature
- Bored Games: AirHelp Airport Bingo
- Brexit: What does it mean for travelers and air passenger rights?
- British Airways Strike? Here’s How You Claim Compensation
- Can a Flight Delay Experience Change Your Life?
- Can You Bring Food Through Airport Security?
- Canada’s New Air Passenger Rights – Not All They Promise To Be
- Checked Baggage vs Carry On—Which is the Best Travel Option?
- Choosing a Phone for International Travel?
- Christian Nielsen: “Home is Where the Heart Is”
- Delayed or Canceled Flight? Here’s What To Do
- Demystifying Airline Baggage Allowance Rules
- Do You Know the Best Place to Spend Christmas in the USA?
- Do You Know What You Can Bring on a Plane?
- Earn with the AirHelp Travel Affiliate Program
- Easter Holiday Travel: Top 10 Most Disrupted Airport Routes
- Electronics and Laptop Ban: The Key Talking Points
- EU Flight Delay: More Than 3 Hours?
- European airlines are better than US airlines: here’s why
- European Flight Delayed More Than 3 Hours? Claim Up To $700
- Everything You Need to Know About TSA PreCheck
- Exactly Where to Work in the World’s Busiest Airports
- Extraordinary Circumstances: Bizzare Reasons for Flight Delays, and What You Can Do About Them
- Flight Canceled or Delayed? You Could Be Entitled to Compensation
- Flight Change Fees: Best and Worst Airlines (Europe)
- Getting Around Bali: How to Travel and Where to Stay
- Gifts for Travel Lovers: A Festive Guide
- Great Travel Destinations That Won’t Ruin Your New Year’s Resolutions
- Grounded Boeing 737 Max 8 Flights: What Air Passengers Should Know
- Guess What We Learned About Your Passenger Rights?
- Had a Tough Trip Last Year? You’re Not Alone: 2018 was a Record Year for Flight Disruptions
- Halloween Travel Nightmares
- Henrik Zillmer: “Just Go…. You’ll Never Regret It!”
- Here’s How to (Finally!) Decide on the Best Flight Booking Website
- Here’s the Problem With Flight Delay Vouchers
- How Do I Get Luggage Compensation When The Airline Loses My Bag?
- How Do I Know If I’m Entitled to Compensation for My Disrupted Flight?
- How Early Should I Get to the Airport?
- How Far in Advance Should I Book a Flight?
- How Late Can You Be for Your Date?
- How to Avoid a Fight on an Airplane: Flight Etiquette
- How to Avoid being Bumped from a Flight!
- How To Avoid Flight Delays!
- How To Beat Jet Lag with These Simple Hacks
- How To File a Claim for Airline Compensation
- How to find really cheap flights studying abroad
- How to Follow Appropriate Cultural Guidelines When You Travel
- How to Have Fun When Your Flight is Delayed
- How to Plan a Trip to Europe
- How to Survive Christmas Travel
- How To Use AirHelp To Claim Flight Compensation
- I Lost My Passport. What Do I Do?
- Inflight Entertainment: What To Look Forward To When You Fly
- Is Air Travel Taking Longer than Before?
- Is Solo Travel All it’s Cracked Up to Be?
- Justice as a Service
- Kasper Rasmussen: “To Travel is to Live”
- Last Minute Travel Tips for Russia
- Lightweight Travel Items for the Outdoor Adventurer
- Lisbon Airport Fuel Failure: A Statement From AirHelp
- Lost luggage: what you need to know
- Making Conversation in Russia With AirHelp’s Football Phrasebook
- Meet Herman, AirHelp’s Robot Lawyer, Who Will Save Time, Money & Frustration … For Everyone
- Meet the Team: Johnny Quach, VP of Product
- Meet the Traveler Who Earned €400 for a 12 Hour Flight Delay
- Missed Your Connecting Flight? Here’s What to Do
- Mistreated by the Airlines: We Have Stories and Stats
- Packing Hacks: 7 Strategic Packing Hacks You Need to Know
- Passport About to Expire: Can You Travel?
- Passport Renewal: How to Do It Quickly and Easily
- Planned Spontaneity: Ideas to Kick-Start the Natural Traveler in You
- Primera Air Bankruptcy: What to Do if You’re Affected
- Romantic Places to Visit in the USA and Europe
- Runway Ready Flight Attendant Uniforms
- Ryanair Strike Summer 2018! What This Means for You
- See the AirHelp mobile app’s new makeover
- Should Babies and Children be Banned from Planes? Have Your Say.
- Should You Stay in a Hotel, AirBnB or Hostel on Your Next Trip?
- Singapore Airlines Is Officially the Best Airline in the World
- Steps You Should Take When You’ve Lost Your luggage
- Stranded on the Tarmac? Here’s What You Need to Know
- Survive Long Layovers at Airport Hotels
- The 7 Habits Of Highly Experienced Air Travelers
- The 7 Strangest Reasons for Flight Delays
- The AirHelp Score: How one number can get you more from the Airlines! (UK)
- The Best Airline Food For Sticking To Your Diet
- The Best Carry-On Luggage for Expert Travelers
- The Best Filtered Water Bottle for Travel
- The Best Time to Visit these 10 Popular Destinations
- The Best Travel-sized Products for the Jetsetting Beauty
- The Best Ways to Sleep on a Plane
- The definitive ranking of luggage laws – mainstream airlines
- The Flying Master of Air Miles, Gilbert Ott
- The Foolproof Guide to Staying in Shape on Business Trips
- The Frequent Flyer Hacks To Red-Eye Flights
- The Legal Agreement Airlines Don’t Want You to Know About
- The Single Biggest Mistake Travelers Make When Booking Flights
- The Straightforward Guide to Learning Languages Online
- The Top Three Airlines in the AirHelp Score Rankings by Region
- The Ultimate Packing List for Every Trip
- The Unwritten Rules of Flying
- Top 5 Biggest and Busiest Airports in the World?
- Top 5 Carnival Destinations with On Time Airports
- Top Tips from Digital Nomads
- Travel Insurance Policy – When Should You Get It and When Can You Skip It?
- Turbulence on the Campaign Trail: Whose Flights Are Worth More Money?
- Want better air passenger rights? Canada wants to hear from you!
- Weird Airport Attractions from Around the World
- What Are Your Rights For Self Connecting Flights?
- What does Brexit Mean for your Air Passenger Rights?
- What is Shoulder Season in Europe?
- What Is Your Ideal Travel Destination Based On Your Star Sign?
- What the 10 New Changes to United Airline’s Customer Service Policy Really Mean
- What to Do If an Airport Strike Cancels Your Flight
- What To Do if You Missed Your Flight Because of Long TSA lines
- What To Do If Your Airline Refuses to Compensate You
- What To Do When You Have an Overbooked Flight
- WooHoo! Independent Report Says AirHelp Helps Enforce Air Passenger Rights
- You May Want To Avoid These 10 Airports This Holiday Season
- You probably shouldn’t wait to check-in at the airport
Airlines
- Adria Airways
- Aer Lingus Compensation
- Aeroflot
- Air Canada Compensation
- Air Caraibes
- Air Dolomiti
- Air Europa Compensation
- Air France Compensation
- Air India Compensation
- Air Italy S.P.A.
- Air Malta
- Air Serbia
- Air Transat Compensation
- American Airlines Compensation
- Austrian Airlines Compensation
- Avianca
- Azores Airlines Compensation
- British Airways Compensation
- Brussels Airlines Compensation
- Cathay Pacific
- Condor
- Croatia Airlines
- Czech Airlines Compensation
- Delta Air Lines Compensation
- EasyJet
- Edelweiss Air
- El Al Israel Airlines
- Emirates
- Etihad Airways Compensation
- Eurowings Compensation
- Finnair
- Flybe
- HOP!
- Iberia
- Icelandair Compensation
- Jet Airways Compensation
- KLM
- Latam Airlines Group
- LOT Polish Airlines Compensation
- Lufthansa Compensation
- Luxair
- Norwegian Air
- Olympic Air
- Pakistan International Airlines
- Qatar Airways Compensation
- Reimbursement and compensation SmartWings
- Royal Air Maroc
- Ryanair
- SAS Scandinavian Airlines Compensation
- Singapore Airlines
- SunExpress
- Swiss Air Lines Compensation
- TAP Portugal Compensation
- Tarom
- Thomas Cook Airlines Compensation
- Transavia
- TUI Airlines Compensation
- Turkish Airlines
- Ukraine Airlines Compensation
- United Airlines Compensation
- Virgin Atlantic
- Virgin Atlantic Airways
- Volotea
- Vueling Compensation
- Westjet Compensation
- Wizz Air Compensation
- WOW Air Compensation
