Junior Air Claim Specialist with English (weekend team)

Operations position in Gdańsk

Skyrocket your career by joining the best company in the skies!

We help air passengers around the world secure compensation for delayed, canceled, or overbooked flights. We fight for millions of travelers who are unsure of their rights, lack the time or expertise to embark on their claims process independently.

We’re looking for dedicated, creative people to join us in making AirHelp even better. Is it you?

What will you do on board?

  • Collect all necessary documentation and organize it to start legal proceedings
  • Prepare case summaries and organize materials for case review
  • Review claims database
  • Communicate with the passengers and the airlines as a part of the support team

What to take with you?

  • Fluency in English
  • Outstanding communication skills, being both outspoken and a good listener simultaneously, self-driven with a high energy level
  • Exceptional presentation skills and deadly persuasion
  • Ability to handle more passengers at once
  • Business awareness along with empathy

During the flight you will be provided with:

  • Ambitious, international startup environment with a vision and strategy to create something BIG
  • Opportunity to develop your skills and support to learn constantly
  • Access to the latest technology
  • Motivation to make an impact on the AirHelp’s future
  • Part time job based on an employment contract
  • 12-hours shifts on weekend days (Sat-Sun 9AM-9PM OR 9PM-9AM) with a possibility to change shift in the future
  • Access to language classes (English, German, Spanish, Polish for foreigners)
  • Additional benefits (private healthcare, Multisport card etc.)


Join us and get ready for the ride of a lifetime!

This seat is already occupied :(