Director of Mobile

position in

Location: Manhattan, New York

More and more air passengers are asking AirHelp for help when they experience flight disruptions. Because of that, AirHelp is growing rapidly.

We’re a Y Combinator backed company that is looking for a world class Director of Mobile for our New York headquarters that can lead product development and be an integral part of forming our product vision. For too long the air travel industry have been surrounded by red tape and bureaucracy, and we’re looking for the person that wants to be a part of a platform that is truly disrupting this industry,

As the Director of Mobile, a typical week might include the following:

  • Constantly reviewing and defining our mobile product vision and evangelizing this across a multinational organization (17 countries/45 employees…)
  • Congratulate the product team for a good feature launch
  • Present conversion analysis or KPIs to your awesome colleagues
  • Plan the next sprint and make sure the right things are prioritized
  • Chat with the dev team on Slack and discuss solutions
  • Join an external sales call on Skype and give them an update on a bug that got solved
  • Look for cool new online tools that can make us wiser and faster
  • Sit down and think and scope the next version of the mobile app, webform, payment gateway etc.

This life might be for you if:

  • You enjoy building products that users love
  • You have what it takes to disrupt an industry
  • You want to change the lives of consumers all over the world
  • You want to be a part of the team that empowered consumers in the air travel industry
  • You have a convincing personality and enjoy getting people to help you achieve a common goal
  • You are a social person and a great communicator who is not shy of confrontation. You enjoy a good discussion
  • You pay attention to the details making sure nothing falls through the cracks
  • You are a fast learner and a quick thinker
  • You thrive in controlled chaos where everything is possible
  • You are an entrepreneur. You can’t stop. 9-5 is not for you at all
  • You are not afraid of taking responsibility
  • You are a multitasker. Stress doesn’t even cross your mind
  • You love to travel and experience new cultures and appreciate diversity

To land this gig, you need to have experience with Product Management and Product Development. You have worked with agile development procedures before and are extra awesome if you have a strong technological background. You know UI/UX, wireframes, Trello, sprints, storypoints, MVP, BI, NPS, funnels etc. You experience on building a mobile universe and measuring and optimizing conversions.

We believe in challenging the status quo, and we believe there is always room for improvement no matter how successful your product is. We believe in change, execution and speed. This is why we have built a team of people that won’t take no for an answer and always go the extra mile to accomplish what they set out to do.

Our company is going to be a big part of your daily life, and the founders want you to share our ambitions and commitment to our product, team and company. At the same time, you’ll have a lot of flexibility. We expect you to take full charge of the things you work on, and that you’ll be passionate about them. We need your courage, power and enthusiasm. We know that people of this special breed, with their inner drive, aren’t found everywhere. That is why if you’re committed, prove your skill and your great value to the company, we will be pleased and honored by your work effort; in return you’ll get the best job in the world. But remember, that your dream job is not a commodity on a shelf; it’s something you create, together with us.

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