The inbox scanner searches for flight confirmation emails sent from airlines, online travel agencies (such as Expedia), and other partners. These emails don’t need to be in your inbox, our scanner also searches archived mail.
The scanner looks for flight confirmation numbers only – no personal information is scanned – and uses that to see if any of your past flights were disrupted. If they were, we’ll calculate the potential payout and ask you if you’d like to file a claim for compensation. If you say no, we won’t file a claim. It’s that simple!