AirHelp is looking for a Data Analyst to join our team. Your focus on building business cases, defining KPI and metric will evolve our products and improve processes. We have a constantly evolving data architecture, which will be a great challenge for you!

You will work closely with Product on a variety of problems to extract actionable insights. Validate Product initiatives, set up metrics for all initiatives to prove and test them. Communicate data-driven insights and recommendations to help the company to make decisions upon data.


What you’ll be doing:

  • You will be required to provide insights for making gold data-driven decisions
  • Provide product analytics and data-driven solutions by translating high-level ideas into well-defined mathematical problems
  • Define metrics and monitor them for all product initiatives
  • Prepare business cases and simulations for new products, ideas
  • Collaborate with data experts, product, designers and software engineers to verify the impact of product features
  • Drive decisions based on A/B testing
  • Work with various data sets, including relations databases (PostgreSQL), documents, text data, flight data (Google Big Query)


  • You love data exploration and visualisations  
  • University degree in the field of analytics, statistics, economics, econometrics, mathematics or other IT/Product related field
  • 2+ years’ experience in data analytics team solving analytical problems, calculating business cases for management and validating initiatives based on defined metrics
  • Advanced SQL
  • Communication and presentation skills: you need to be able to present your findings and complex ideas using light and easily understood communication
  • Personal influence – being a team player, sharing insights and ideas

Nice to have:

  • A/B tests, Sixpack, Mixpanel, Google Analytics

What we will offer you:

  • An ambitious, international startup environment with a vision and strategy to create something BIG.
  • The opportunity to develop your skills in other future projects too.
  • Access to the latest technology.

Join us and get ready for the ride of a lifetime!