Reimbursement and Compensation: Thomas Cook Airlines
If you’ve been unfortunate enough to experience a delayed flight with Thomas Cook Airlines, then you’ve come to the right place for compensation. Here is all you need to know about How to claim reimbursement and compensation Thomas Cook Airlines:
Thomas Cook Airlines Flight Delay Compensation
Obviously, airlines make every effort to stick to their advertised schedules, but sometimes things don’t go according to plan. Should this happen, AirHelp can take all the administrative heavy lifting off your hands and pursue the flight delay compensation claim on your behalf.
There’s no need to fill out any complicated forms if your Thomas Cook Airlines flight has been delayed. All you have to do is tap in your flight details and we’ll tell you if your delay qualifies. Our team of trusted industry experts know the law inside out, so you don’t have to waste time going back-and-forth with the airline, or, as can happen, having to go to a small claims court to make your case.
Your right to compensation for a delayed flight depends on a few different factors, but essentially it boils down to whether or not it was Thomas Cook Airlines’ fault. You might be offered a voucher to smooth things over while you wait, but we’ve heard of instances when this form actually waives your right to the full compensation. So the best thing to do right now taps the ‘Check Compensation’ button and get started with your claim.
As soon as you do that, we’ll be able to tell you if your delayed Thomas Cook Airlines flight is eligible. We just need your flight number, email address and a couple of other details to get your money to you as soon as we can.
Thomas Cook Airlines Flight Cancellation Compensation
Sometimes, Thomas Cook Airlines cancels flights. This happens with all airlines and for a variety of different reasons. If they can, Thomas Cook Airlines are generally willing to rebook you onto another flight at no extra charge.
In fact, in most cases of cancelled flights, the Thomas Cook Airlines systems will automatically rebook you. You can change this if the flight isn’t suitable, or you no longer wish to travel.
The Thomas Cook Airlines flight cancellation refund policy states that you just have to cancel your booking via the Thomas Cook Airlines website. It’s a straightforward process and you’ll get a refund issued to the original form of payment. AirHelp’s ‘Justice as a Service’ comes into the picture when Thomas Cook Airlines cancels a flight but doesn’t give you 14 days’ notice or offer to re-route you. If that’s the case, then a piece of European legislation called EC 261 entitles you to flight cancellation compensation as part of your rights as an air passenger within the European Union.
The law’s on your side unless extraordinary circumstances are involved. Lightning strikes. Medical emergencies. Labour strikes. These all count as extraordinary circumstances and the law – perfectly reasonably – deems these to be out of the control of the airlines. An airline might say that a flight cancellation is happening because of “technical difficulties” or “operational difficulties”. But these don’t count as “extraordinary circumstances”, so you are still eligible for flight cancellation compensation. If in doubt about what exactly has caused the cancellation, just tap the ‘Check Compensation’ button and get started with your claim.
Our team of trusted legal industry experts will be able to tell you if your cancelled Thomas Cook Airlines flight is eligible. We just need your flight number, email address and a couple of other details to get your money to you as soon as we can.
How much compensation am I entitled to for flight delays with Thomas Cook Airlines?
According to the EC261 and Air passenger rights in Europe, passengers can request the following levels of compensation for delayed flights:
- €250 for flights delayed three hours or more, where the flying distance is less than 1,500km
- €400 for flights delayed three hours or more, where the flying distance is between 1,500km and 3,500km - or more than 1,500km within the EU
- €300 for flights delayed between three and four hours
- €600 for flights delayed more than four hours where the flying distance is more than 3,500km - or between an EU and non-EU airport.
f your flight is delayed five hours or more, the airline legally has to give you all of the following:
- A full refund for the flight
- A full refund for other flights from the airline that you won't use in the same booking, eg an onward or return flight if you're part-way through a journey
- A flight back to the airport you originally departed from
- Food and drink
- Access to phone calls and emails
- Accommodation if you're delayed overnight, as well as journeys between the airport and the hotel.
Why should I claim my compensation with AirHelp?
Each year almost nine million passengers are entitled to compensation for delayed and cancelled flights as well as denied boarding and yet 87% of travellers don’t know their rights.
Only 66% of these people will file for the compensation that they legally deserve.
68% travelers feel uninformed by airlines following a flight disruption so AirHelp is the perfect solution for frustrated, time-poor passengers that have experienced delays that are out of their control, offering these travellers a hassle-free experience for gaining the compensation that is rightfully theirs.
I’m very happy of all your help and services! Very professional, easy and fast.
I would fully recommend using AirHelp to anyone who has experienced a cancelled flight. The communication was easy and the money that we were compensated with is now in my account. This is all after the airline refused any sort of compensation or real apology. Excellent work, folks.
About Thomas Cook Airlines
Thomas Cook Airlines Limited is a British airline based in Manchester, England. It serves leisure destinations worldwide from its main bases at Manchester and Gatwick Airport.
Thomas Cook Airlines Headquarter
Airline IATA Code: MT
Address: Western Maintenance Area, Runger Lane, Manchester Airport, Manchester,