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Los Angeles International Airport (LAX)

Los Angeles, USA


Los Angeles International Airport (LAX) is the 68th best airport according to our worldwide airport ranking. Almost 81 million air passengers travel through the airport annually, making it the busiest airport in the US and the fourth busiest in the world.

7

On-Time Performance

6

Quality of service

5.4

Passenger sentiment

LAX Flight Delays and Flight Cancelations


7

On-Time Performance

More than 800 flights depart from Los Angeles International Airport daily. The average flight delay percentage (more than 15 mins) for the airport was 30% in 2016, which is higher than both Las Vegas McCarran and Atlanta Hartsfield-Jackson. San Francisco International Airport receives the largest traffic from LAX, followed by JFK and Las Vegas McCarran. LAX ranks 6.9/10 for punctuality. Last year, less than 1% of all flights were canceled of heavily delayed (more than three hours).

On-time performance for nearby airports

For delays longer than three hours and cancellations, airline passengers are entitled to compensation under EU regulation. If you encounter these flight disruptions you could be eligible for up to $600. Alternatively, if you are denied boarding at LAX due to an overbooked flight you may be entitled to up to $1350. Learn more about your air passenger rights when traveling to the EU from LAX.

Nearby Airport On-Time Performance
Santa Ana 8.1
Burbank 8.1
Long Beach 8.0
Flight Delay Compensation

Had a Delayed or Canceled Flight from LAX Airport?

Every year, 30% of flights departing from Los Angeles International are delayed (more than 15 mins) or canceled. AirHelp assists air passengers who have experienced a flight delay or cancellation to get compensation from their airline. Simply enter your flight details for any flight that has been delayed or canceled in the last three years to check your eligibility. You could be owed up to $600 in compensation.

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Flights from LAX

Los Angeles International is the largest airport in the US, with over 80 million annual passengers. American, Delta and United are the airlines that carry the highest number of passengers from LAX.

Airline Score
1. United Airlines
2. American Airlines
3. Delta
4. Southwest Airlines
5. Alaska Airlines

Most Popular Flight Routes

Delayed or Canceled Flight Routes from LAX

As 30% of flights out of LAX are delayed or canceled, it can be an unreliable airport for getting to your destination on time. However, there are some routes that are affected by flight delays and cancellations more often that others. Here is our list of the routes that are most frequently affected:

Route Flights
disrupted
1. LAX to STS (Santa Rosa, Santa Rosa, USA) 58%
2. LAX to BNE (Brisbane, Brisbane, Australia) 54%
3. LAX to YYZ (Toronto Lester B Pearson Intl, Toronto, Canada) 52%

Had a flight delay from LAX in the last 3 years? You could be eligible to claim compensation.

Did you know that any delayed, canceled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. For flights from LAX airport, you could be eligible for up to $600 in compensation for delays or cancellations and up to $1350 for overbooked flights. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.

Check your compensation

LAX Service & Quality Ratings


6

Quality of service

LAX airport ranks 3/5 for its Skytrax score, which is a quality performance rating of more than 500 airports. The Skytrax score measures each airport on a number of factors including terminal comfort and cleanliness, passenger facilities, and service ratings at check-in, security and customs among other things.

How Passengers feel about LAX Airport


5.4

Passenger sentiment

We analyzed passengers’ opinions on Twitter about their experience traveling to and from LAX, and the overall satisfaction level was 5 on a scale of 10, making it less satisfactory than Seattle-Tacoma Airport but more popular than Miami International.

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About LAX Airport


LAX is one of the few U.S airports with four parallel runways. It is a major gateway to and from Europe, Latin America, Asia and Oceania.

LAX Airport Location

LAX is in the southwestern Los Angeles area along the Pacific Ocean between the neighborhood of Westchester to its immediate north, and the city of El Segundo to its immediate south.

Getting around LAX

Baggage Claim Issues

Baggage Claim Issues at LAX

If you’ve lost your baggage or your luggage was delayed or damaged, you could be entitled to compensation from your airline. Learn more about your rights to compensation and what steps you should take when you experience a luggage-related issue.
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Get compensation when your air travel doesn't go as planned.

If you’ve been on a delayed, canceled, or disrupted flight in the last three years, the airlines might owe you money for your troubles. Check with AirHelp to see if your flight qualifies for compensation.

Check your compensation