stars

WOW Air (WW)

Iceland


WOW Air is the #55 airline in our worldwide airline ranking.
7.5

On-Time Performance

6

Quality of service

7.3

Claim Processing

WOW Air Flight Delays and Flight Cancellations


7.5

On-Time Performance

Despite transporting millions of passengers, WOW Air manages to hold true to its tight schedule, ranking 7.54 for punctuality. Last year only 0.53% of all departing flights operated by WOW Air were canceled or heavily delayed (more than three hours).

Other Major Carriers

Compared to other major European airlines, WOW Air’s on-time performance score is 7.54 out of 10.
AirlineOn-Time Performance
Ryanair 8.8
Delta 8.1
American Airlines 8
Flight Delay Compensation

Had a Delayed or Canceled Flight with WOW Air?

AirHelp assists air passengers who experience flight delays or cancellations to get compensation from WOW Air. Simply enter your flight details for any flight that has been delayed (more than three hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation from WOW Air.

Check your compensation

Most Popular Flight Routes

Delayed or Canceled Flight Routes with WOW Air

As only 0.53% of WW flights are heavily delayed or canceled, you’re likely to arrive at your destination on time. However, there are some routes that are affected more often than others. Here is our list of WOW Air’s routes that are most frequently affected by flight disruptions:
RouteFlightsndisrupted
1.ALC (Alicante) to KEF (Reykjavik)75%
2.ARN (Stockholm) to KEF (Reykjavik)51%
3.BCN (Barcelona) to KEF (Reykjavik)38%
4.CDG (Paris) to KEF (Reykjavik)33%
5.KEF (Reykjavik) to SXF (Berlin)32%

Had a flight delay with WOW Air in the last 3 years? You could be eligible to claim compensation.

Did you know that any delayed, canceled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. With WOW Air you could be eligible for up to $600 in compensation for delays or cancellations and up to $1350 for overbooked flights. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.

Check your compensation

WOW Air Service & Quality Ratings


6

Quality of service

WOW Air scores 6/10 for its quality of service. This measurement is calculated using Skytrax score, a highly-trusted quality performance rating for all international and domestic airlines. The Skytrax score measures each airlines on a number of factors including airline product, cabin seating, amenities and service delivery among other key aspects.

WOW Air Claim Processing Efficiency


7.3

Claim processing

With a 7.26 score, WOW Air customer service is comparable to the other main European airlines. To determine this score we analyzed WOW Air’s claim processing and took into account how efficiently and fairly they handle delay compensation claims, including percentage of claims rejected, as well as turnaround times for processing and payouts.

We have only used AirHelp claim data and not claims that WOW Air may have received from other channels.

About WOW Air


WOW Air Headquarters

Baggage Claim Issues

Baggage Claim Issues with WOW Air

If you’ve lost your baggage or your baggage was delayed or damaged, you could be entitled to compensation from WOW Air. Learn more about your rights to compensation and what steps you should take if you’ve experienced a baggage issue.
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Get compensation when your air travel doesn't go as planned.

If you’ve been on a delayed, canceled, or disrupted flight in the last three years, the airlines might owe you money for your troubles. Check with AirHelp to see if your flight qualifies for compensation.

Check your compensation