stars

Wizz Air (W6)

Hungary


Wizz Air is the #49 airline in our worldwide airline ranking. Last year 22.7 million passengers flew with Wizz Air, making it the 13th busiest airline in Europe.

8.8

On-Time Performance

6

Quality of service

6.9

Claim Processing

Wizz Air Flight Delays and Flight Cancelations


8.8

On-Time Performance

The airline's average flight delay percentage (>15min) between December 2016 - March 2017 was 12%, which is less than EasyJet and equal to Ryanair. Wizz Air carries the most passengers on the route between Budapest and London Luton, with 654 flights over the last three months. Last year only 0.43% of all departing flights operated by Wizz Air were canceled or heavily delayed (more than three hours). Wizz Air ranks 8.8 for punctuality.

For delays longer than three hours and cancellations, airline passengers are entitled to compensation under EU regulation. If you encounter these flight disruptions you could be eligible for up to €600. Learn more about your air passenger rights when traveling with Wizz Air.

Other Major Carriers

Compared to other major airlines, Wizz Air's on-time performance score is 8.8, which is above average.

Airline On-Time Performance
Ryanair 8.8
Delta 8.1
American Airlines 8
Flight Delay Compensation

Had a Delayed or Canceled Flight with Wizz Air?

Between December 2016 – March 2017, around 20% of flights operated by Wizz Air were delayed (more than 15 mins) or canceled. AirHelp assists air passengers who experience flight delays or cancellations to get compensation from their airline. Simply enter your flight details for any flight that has been delayed (more than three hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation.

Check your compensation

Most Popular Flight Routes

Delayed or Canceled Flight Routes with Wizz Air

As 20% of Wizz Air flights are delayed (more than 15 mins) or canceled, you’re likely to arrive at your destination on time. However, there are some routes that are affected more often than others. Here is our list of Wizz Air routes that are most frequently affected by flight disruptions:

Route Flights
disrupted
1. MLA (Malta) to OTP (Bucharest) 67%
2. KEF (Reykjavik) to WAW (Warsaw) 63%
3. BUD (Budapest) to FKB (Karlsruhe/Baden Baden) 46%
4. BCN (Barcelona) to RIX (Riga) 40%
5. DWC (Dubai ) to OTP (Bucharest) 40%

Had a flight delay with Wizz Air in the last 3 years? You could be eligible to claim compensation.

Did you know that any delayed, canceled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. With Wizz Air you could be eligible for up to €600 in compensation for delays, cancellations, or overbooked flights. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.

Check your compensation

Wizz Air Service & Quality Ratings


6

Quality of service

Wizz Air scores 6 for its quality of service, which is average compared to most large European airlines. This measurement is calculated using Skytrax score, a highly-trusted quality performance rating for all international and domestic airlines. The Skytrax score measures each airline on a number of factors including airline product, cabin seating, amenities and service delivery among other key aspects.

Wizz Air Claim Processing Efficiency


6.9

Claim processing

With a score of 6.9, Wizz Air customer service is above the average compared to the other main European airlines. To determine this score we analyzed Wizz Air’s claim processing and took into account how efficiently and fairly they handle delay compensation claims, including percentage of claims rejected, as well as turnaround times for processing and payouts.

We have only used AirHelp claim data and not claims that Wizz Air may have received from other channels.

About Wizz Air


Wizz Air serves many cities across Europe, Israel and the United Arab Emirates. It has the largest fleet of any Hungarian airline, although it is not a flag carrier, and currently serves 35 countries.

Wizz Air Headquarters

Wizz Air is headquarted in Budapest, Hungary.

Baggage Claim Issues

Baggage Claim Issues with Wizz Air

If you’ve lost your baggage or your baggage was delayed or damaged, you could be entitled to compensation from Wizz Air. Learn more about your rights to compensation and what steps you should take if you’ve experienced a baggage issue.
Learn More

Get travel tips, insights, and more

Get compensation when your air travel doesn't go as planned.

If you’ve been on a delayed, canceled, or disrupted flight in the last three years, the airlines might owe you money for your troubles. Check with AirHelp to see if your flight qualifies for compensation.

Check your compensation