EasyJet is the #73 airline in our worldwide airline ranking. More than 74 million air passengers fly with EasyJet every year, making it the second biggest airline in the UK.
Quality of service
Easyjet Flight Delays and Flight Cancellations
The airline's average flight delay percentage (>15min) between December 2016 - March 2017 was 24%, which is less than Flybe but more than British Airways. London Gatwick Airport is the destination that receives the largest traffic from EasyJet, with 1468 flights over the last three months. Last year only 1.24% of all departing flights operated by EasyJet were canceled or heavily delayed (more than three hours). EasyJet ranks 7.6 for punctuality. For delays longer than three hours and cancellations, airline passengers are entitled to compensation under EU regulation. If you encounter these flight disruptions you could be eligible for up to €600. Learn more about your air passenger rights when traveling with EasyJet.
Had a Delayed or Canceled Flight with Easyjet?
Between December 2016 – March 2017, around 24% of flights operated by EasyJet were delayed (more than 15 mins) or canceled. AirHelp assists air passengers who experience flight delays or cancellations to get compensation from their airline. Simply enter your flight details for any flight that has been delayed (more than three hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation.
Check your compensation
Most Popular Flight Routes
|1.||GVA (Geneva) to LGW (London)|
|2.||AMS (Amsterdam) to LGW (London)|
|3.||NCE (Nice) to ORY (Paris)|
|4.||ORY (Paris) to TLS (Toulouse)|
|5.||BFS (Belfast) to LGW (London)|
Delayed or Canceled Flight Routes with Easyjet
As 24% of EasyJet flights are delayed (more than 15 mins) or canceled, it can be an unreliable airline for getting to your destination on time. However, there are some routes that are affected more often than others. Here is our list of EasyJet routes that are most frequently affected by flight disruptions:
|1.||CDG (Paris) to LTN (London)||44%|
|2.||AMS (Amsterdam) to LTN (London)||44%|
|3.||IOM (Isle Of Man) to LGW (London)||39%|
|4.||GVA (Geneva) to LTN (London)||39%|
|5.||INV (Inverness) to LGW (London)||37%|
Had a flight delay with Easyjet in the last 3 years? You could be eligible to claim compensation.
Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. With EasyJet you could be eligible for up to €600 in compensation for delays, cancellations, or overbooked flights. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.Check your compensation
Easyjet Customer Service Efficiency
With a score of 4.22, EasyJet customer service is poor, falling below the satisfaction rating of the main European airlines. To determine this score we analyzed EasyJet’s claim processing and took into account how efficiently and fairly they handle delay compensation claims, including percentage of claims rejected, as well as turnaround times for processing and payouts.
EasyJet operates domestic and international scheduled services on over 820 routes in more than 30 countries. The airline, along with associate company easyJet Switzerland, operates more than 200 aircraft and it has 28 bases across Europe, the largest being Gatwick.
EasyJet is headquarterd in Luton, Bedfordshire.
Baggage Claim Issues with Easyjet
If you’ve lost your baggage or your baggage was delayed or damaged, you could be entitled to compensation from Easyjet. Learn more about your rights to compensation and what steps you should take if you’ve experienced a baggage issue.Learn More