stars

Air Transat A.T.Inc. (TS)

Canada


Air Transat is the #6 airline in our worldwide airline ranking. The Air Transat fleet is small, and consists of 40 aircraft serving more than 60 destinations.

9.9

On-Time Performance

6

Quality of service

9

Claim Processing

Air Transat Flight Delays and Flight Cancellations


9.9

On-Time Performance

The airline's average flight delay percentage (>15min) between December 2016 - March 2017 was only 1%, which makes it the best airline in the world for on-time performance over this period. Air Transat carries the most passengers on the route between Montréal and Punta Cana, with more than 200 flights over the last three months. Air Transat ranks 9.9 for punctuality: last year, only 0.2% of all departing flights operated by Air Transat were canceled or heavily delayed (more than three hours). For delays longer than three hours and cancellations, airline passengers are entitled to compensation under EU regulation. If you encounter these flight disruptions you could be eligible for up to $600. Alternatively, if you are denied boarding due to an overbooked flight with Air France you may also be entitled to up to $600. Learn more about your air passenger rights when traveling with Air Transat.

Other Major Carriers

Compared to other North American airlines, Air Transat’s on-time performance score is 9.9, which is above average.

Airline On-Time Performance
Ryanair 8.8
Delta 8.1
American Airlines 8

Had a Delayed or Canceled Flight with Air Transat?

Between December 2016 – March 2017, only 1% of flights operated by Air Transat were delayed (more than 15 mins) or canceled. AirHelp assists air passengers who experience flight delays or cancellations to get compensation from their airline. Simply enter your flight details for any flight that has been delayed (more than 3 hours) or canceled in the last three years and check your eligibility. You could be owed up to $600 in compensation.


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Most Popular Flight Routes

Delayed or Canceled Flight Routes with Air Transat

As only 1% of Air Transat flights are delayed (more than 15 mins) or canceled, you’re likely to arrive at your destination on time. However, there are some routes that are affected more often than others. Here is our list of Air Transat’s routes that are most frequently affected by flight disruptions:

Route Flights
disrupted
1. LIS (Lisbon) to OPO (Porto) 38%
2. LIS (Lisbon) to YYZ (Toronto) 31%
3. AGP (Malaga) to YUL (Montreal) 18%
4. CDG (Paris) to YUL (Montreal) 11%
5. LGW (London) to YYZ (Toronto) 2%

Had a flight delay with Air Transat in the last 3 years? You could be eligible to claim compensation.

Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. With Air Transat you could be eligible for up to $600 in compensation for delays, cancellations and overbooked flights. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.

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Air Transat Service & Quality Ratings


6

Quality of service

Air Transat scores 6 for its quality of service. This measurement is calculated using Skytrax score, a quality performance rating for all international and domestic airlines. The Skytrax score measures each airline across a number of categories, including cabin seating, amenities and service delivery among others.

Air Transat Customer Service Efficiency


9

Claim processing

With a score of 9, Air Transat's customer service is good. To determine this score we analyzed Air Transat’s claim processing and took into account how efficiently and fairly they handle delay compensation claims, including percentage of claims rejected, as well as turnaround times for processing and payouts.

About Air Transat


Air Transat is a Canadian leisure airline based in Montreal, Quebec, operating scheduled and charter flights, serving 63 destinations in 30 countries. The airline is owned and operated by Transat A.T. Inc.

Air Transat Headquarters

Air Transat is headquartered in Montréal, Quebec, Canada.

Baggage Claim Issues with Air Transat

If you’ve lost your baggage or your baggage was delayed or damaged, you could be entitled to compensation from Air Transat. Learn more about your rights to compensation and what steps you should take if you’ve experienced a baggage issue.

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Get compensation when your air travel doesn't go as planned.

If you’ve been on a delayed, canceled, or disrupted flight in the last three years, the airlines might owe you money for your troubles. Check with AirHelp to see if your flight qualifies for compensation.

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