Aeroflot Russian Airlines (SU)
Quality of service
Aeroflot Flight Delays and Flight Cancellations
Other Major CarriersCompared to other major airlines, Aeroflot Russian Airlines’s on-time performance score is 7.98 out of 10.
Had a Delayed or Canceled Flight with Aeroflot?
AirHelp assists air passengers who experience flight delays or cancellations to get compensation from Aeroflot Russian. Simply enter your flight details for any flight that has been delayed (more than three hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation from Aeroflot Russian.Check your compensation
AirHelp assists air passengers who experience flight delays or cancellations to get compensation from Aeroflot Russian. Simply enter your flight details for any flight that has been delayed (more than three hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation from Aeroflot Russian.
Most Popular Flight Routes
|1.||LED (Saint Petersburg) to SVO (Moscow)|
|2.||LED (Saint Petersburg) to VKO (Moscow)|
|3.||SVO (Moscow) to TLV (Tel Aviv-Yafo)|
|4.||SVO (Moscow) to SVX (Yekaterinburg)|
|5.||AER (Adler/Sochi) to SVO (Moscow)|
Delayed or Canceled Flight Routes with AeroflotAs only 0.70% of SU flights are heavily delayed or canceled, you’re likely to arrive at your destination on time. However, there are some routes that are affected more often than others. Here is our list of Aeroflot Russian Airlines’s routes that are most frequently affected by flight disruptions:
|1.||GYD (Baku) to SVO (Moscow)||49%|
|2.||BCN (Barcelona) to SVO (Moscow)||47%|
|3.||BKK (Bangkok) to SVO (Moscow)||46%|
|4.||DEL (Delhi) to SVO (Moscow)||45%|
|5.||PVG (Shanghai) to SVO (Moscow)||41%|
Had a flight delay with Aeroflot in the last 3 years? You could be eligible to claim compensation.
Did you know that any delayed, canceled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. With Aeroflot Russian you could be eligible for up to $600 in compensation for delays or cancellations and up to $1350 for overbooked flights. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.
Aeroflot Claim Processing Efficiency
With a 7.32 score, Aeroflot Russian Airlines customer service is comparable to the other main airlines. To determine this score we analyzed Aeroflot Russian Airlines’s claim processing and took into account how efficiently and fairly they handle delay compensation claims, including percentage of claims rejected, as well as turnaround times for processing and payouts.
We have only used AirHelp claim data and not claims that Aeroflot may have received from other channels.