stars

SAS Scandinavian Airlines (SK)

Sweden


SAS is the #27 airline in our worldwide airline ranking. It is the busiest carrier in Sweden, and also the busiest carrier in Scandinavia. More than 29.3 million air passengers fly with SAS every year.

8.2

On-Time Performance

6

Quality of service

8.6

Claim Processing

SAS Scandinavian Airlines Flight Delays and Flight Cancelations


8.2

On-Time Performance

The average number of delayed flights (>15 mins) for the airline was 18% between December 2016 - March 2017, which is less than both Finnair and Norwegian. Oslo - Trondheim is the route that receives the largest traffic from SAS, with 2412 flights over the last three months. Despite transporting millions of passengers, SAS ranks 8.2 for punctuality. Last year only 1.64% of all departing flights operated by SAS were canceled or heavily delayed (more than three hours). For delays longer than three hours and cancellations, airline passengers are entitled to compensation under EU regulation. If you encounter these flight disruptions you could be eligible for up to €600. Learn more about your air passenger rights when traveling with SAS.

Other Major Carriers

Compared to other major Scandinavian airlines, SAS' on-time performance score is 8.2, which is above average.

Airline On-Time Performance
Ryanair 8.8
Finnair 8
Norwegian 7.9
Flight Delay Compensation

Had a Delayed or Canceled Flight with SAS Scandinavian Airlines?

Between December 2016 – March 2017, 18% of flights operated by SAS were delayed (more than 15 mins) or canceled. AirHelp assists air passengers who experience flight delays or cancellations to get compensation from their airline. Simply enter your flight details for any flight that has been delayed (more than 3 hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation.

Check your compensation

Most Popular Flight Routes

Delayed or Canceled Flight Routes with SAS Scandinavian Airlines

As 18% of SAS flights are delayed (more than 15 mins) or canceled, you’re likely to arrive at your destination on time. However, there are some routes that are affected more often than others. Here is our list of SAS routes that are most frequently affected by flight disruptions:

Route Flights
disrupted
1. ARN (Stockholm) to TRD (Trondheim) 42%
2. OSL (Oslo) to TOS (Tromso) 31%
3. ARN (Stockholm) to RIX (Riga) 28%
4. ARN (Stockholm) to RNB (Ronneby) 27%
5. CPH (Copenhagen) to PLQ (Palanga) 27%

Had a flight delay with SAS Scandinavian Airlines in the last 3 years? You could be eligible to claim compensation.

Did you know that any delayed, canceled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. With SAS you could be eligible for up to $600 in compensation for delays, cancellations, or overbooked flights. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.

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SAS Scandinavian Airlines Service & Quality Ratings


6

Quality of service

SAS scores 6 for its quality of service, which is average compared to other leading US carriers, but below most large European airlines. This measurement is calculated using Skytrax score, a highly-trusted quality performance rating for all international and domestic airlines. The Skytrax score measures each airlines on a number of factors including airline product, cabin seating, amenities and service delivery among other key aspects.

SAS Scandinavian Airlines Claim Processing Efficiency


8.6

Claim processing

With a score of 8.6, SAS Scandinavian Airlines, customer service is good compared to other major European Airlines. To determine this score, we analyzed SAS's claim processing and took into account how efficiently and fairly they handle late payment claims, including percentage of rejected claims as well as processing times for processing and payments.

We have only used AirHelp claim data and not claims that SAS Scandinavian Airlines may have received from other channels.

About SAS Scandinavian Airlines


SAS, Scandinavian Airlines, is the biggest Swedish Airline. Scandinavian competitors includes Finnair & Norwegian. The airline was founded 1946, and changed its name to SAS 1951.

SAS Scandinavian Airlines Headquarters

SAS, Scandinavian Airlines is headquartered in Stockholm, Sweden. The airline is a founding member of the Star Alliance group with other major airlines such as Lufthansa and Singapore Airlines.

Baggage Claim Issues

Baggage Claim Issues with SAS Scandinavian Airlines

If you’ve lost your baggage or your baggage was delayed or damaged, you could be entitled to compensation from SAS Scandinavian Airlines. Learn more about your rights to compensation and what steps you should take if you’ve experienced a baggage issue.
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Get compensation when your air travel doesn't go as planned.

If you’ve been on a delayed, canceled, or disrupted flight in the last three years, the airlines might owe you money for your troubles. Check with AirHelp to see if your flight qualifies for compensation.

Check your compensation