stars

Flybe (BE)

United Kingdom


Flybe is the #22 airline in our worldwide airline ranking. More than 7 million air passengers fly with Flybe every year, making this airline the biggest domestic airline in the UK.

8.9

On-Time Performance

6

Quality of service

8.2

Claim Processing

Flybe Flight Delays and Flight Cancellations


8.9

On-Time Performance

The airline's average flight delay percentage (>15min) between December 2016 - March 2017 was 12%, which is less than the other biggest airline in the UK, Ryanair. London Manchester is the destination that receives the largest traffic from Flybe with 1052 flights over the last three months. Despite transporting millions of passengers, Flybe manages to hold true to its tight schedule, ranking 8.9 for punctuality. Last year, only 1.31% of all departing flights operated by Flybe were canceled or heavily delayed (more than three hours). For delays longer than three hours and cancellations, airline passengers are entitled to compensation under EU regulation. If you encounter these flight disruptions you could be eligible for up to €600. Learn more about your air passenger rights when traveling with Flybe.

Other Major Carriers

Compared to other major UK airlines, Flybe’s on-time performance score is 8.9, which is above average.

Airline On-Time Performance
Ryanair 8.8
Delta 8.1
American Airlines 8

Had a Delayed or Canceled Flight with Flybe?

Between December 2016 – March 2017, 12% of flights operated by Flybe were delayed (more than 15 mins) or canceled. AirHelp assists air passengers who experience flight delays or cancellations to get compensation from their airline. Simply enter your flight details for any flight that has been delayed (more than three hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation.


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Most Popular Flight Routes

Delayed or Canceled Flight Routes with Flybe

As only 12% of Flybe flights are delayed (more than 15 mins) or canceled, you’re likely to arrive at your destination on time. However, there are some routes that are affected more often than others. Here is our list of Flybe routes that are most frequently affected by flight disruptions:

Route Flights
disrupted
1. LYS (Lyon) to MAN (Manchester) 39%
2. EXT (Exeter) to GCI (Guernsey) 27%
3. ABZ (Aberdeen) to LCY (London) 24%
4. CDG (Paris) to EXT (Exeter) 21%
5. EDI (Edinburgh) to NWI (Norwich) 21%

Had a flight delay with Flybe in the last 3 years? You could be eligible to claim compensation.

Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. With Flybe you could be eligible for up to €600 in compensation for delays or cancellations. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.

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Flybe Service & Quality Ratings


6

Quality of service

Flybe scores 6 for its quality of service, which is average compared to other leading UK carriers and most large European airlines. This measurement is calculated using Skytrax score, a highly-trusted quality performance rating for all international and domestic airlines. The Skytrax score measures each airline on a number of factors including airline product, cabin seating, amenities and service delivery among other key aspects.

Flybe Customer Service Efficiency


8.2

Claim processing

With a score of 8.2, Flybe's customer service is good. To determine this score we analyzed Flybe’s claim processing and took into account how efficiently and fairly they handle delay compensation claims, including percentage of claims rejected, as well as turnaround times for processing and payouts.

About Flybe


Flybe is the largest independent regional airline in Europe, based in Exeter, operating more UK domestic flights than any other airline.

Flybe Headquarters

The Flybe headquarters are in London. The airline, based in Exeter, is the largest independent regional airline in Europe, operating more domestic flights than any other airline.

Baggage Claim Issues with Flybe

If you’ve lost your baggage or your baggage was delayed or damaged, you could be entitled to compensation from Flybe. Learn more about your rights to compensation and what steps you should take if you’ve experienced a baggage issue.

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Get compensation when your air travel doesn't go as planned.

If you’ve been on a delayed, canceled, or disrupted flight in the last three years, the airlines might owe you money for your troubles. Check with AirHelp to see if your flight qualifies for compensation.

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