Air Berlin (AB)
Air Berlin is the #41 airline in our worldwide airline ranking. More than 28.9 million air passengers fly with Air Berlin every year, making this airline the 10th biggest in Europe.
Quality of service
Air Berlin Flight Delays and Flight Cancellations
The airline's average flight delay percentage (>15min) between December 2016 - March 2017 was 21%, which is more than Eurowings and Ryanair. Over the last three months, Air Berlin has carried the most passengers on the route between Munich and Berlin Tegel, with 1479 flights. Air Berlin ranks 8 for punctuality: last year 0,87% of all departing flights operated by Air Berlin were canceled or heavily delayed (more than three hours). For delays longer than three hours and cancellations, airline passengers are entitled to compensation under EU regulation. If you encounter these flight disruptions you could be eligible for up to €600. Learn more about your air passenger rights when traveling with Air Berlin.
Had a Delayed or Canceled Flight with Air Berlin?
Between December 2016 – March 2017, 21% of flights operated by Air Berlin were delayed (more than 15 mins) or canceled. AirHelp assists air passengers who experience flight delays or cancellations to get compensation from their airline. Simply enter your flight details for any flight that has been delayed (more than 3 hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation.
Check your compensation
Most Popular Flight Routes
|1.||MUC (Munich) to TXL (Berlin)|
|2.||DUS (Dusseldorf) to MUC (Munich)|
|3.||CGN (Cologne) to TXL (Berlin)|
|4.||DUS (Dusseldorf) to TXL (Berlin)|
|5.||HAM (Hamburg) to MUC (Munich)|
Delayed or Canceled Flight Routes with Air Berlin
As 21% of Air Berlin flights are delayed (more than 15 mins) or canceled, it can be an unreliable airline for getting to your destination on time. However, there are some routes that are affected more often than others. Here is our list of Air Berlin routes that are most frequently affected by flight disruptions:
|1.||TFS (Tenerife) to TXL (Berlin)||56%|
|2.||LPA (Las Palmas) to TXL (Berlin)||43%|
|3.||DUS (Dusseldorf) to TFS (Tenerife)||42%|
|4.||JFK (New York) to TXL (Berlin)||39%|
|5.||BCN (Barcelona) to DUS (Dusseldorf)||38%|
Had a flight delay with Air Berlin in the last 3 years? You could be eligible to claim compensation.
Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. With Air Berlin you could be eligible for up to €600 in compensation for delays or cancellations. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.Check your compensation
Air Berlin Customer Service Efficiency
With a score of 8.4, Air Berlin's customer service is good. To determine this score we analyzed Air Berlin’s claim processing and took into account how efficiently and fairly they handle delay compensation claims, including percentage of claims rejected, as well as turnaround times for processing and payouts.
About Air Berlin
Air Berlin is the second biggest airline in Germany after Lufthansa. It operates with its main hub in Berlin and Dusseldorf. Etihad is the biggest shareholder of Air Berlin.
Air Berlin Headquarters
Air Berlin is headquartered in Berlin, Germany. The airline is part of the oneworld Alliance with other major airlines such as British Airlines and American Airlines.
Baggage Claim Issues with Air Berlin
If you’ve lost your baggage or your baggage was delayed or damaged, you could be entitled to compensation from Air Berlin. Learn more about your rights to compensation and what steps you should take if you’ve experienced a baggage issue.Learn More