Help Center
How can we help?
Most Asked Questions
How do I know if I’m entitled to compensation?
Check CompensationAirHelp Plus
Can I receive my AirPayout or AirLuggage payout in a bank account under a different name from the name on my AirHelp Plus membership? I registered a trip under my AirHelp Plus Essential membership and later upgraded my subscription to AirHelp Plus Complete. Will my previously registered trip be covered by the insurance benefits of Complete? What is AirHelp Plus?What are the benefits of purchasing AirHelp Plus?What is AirPayout?What is AirLuggage?AirPayout Insurance
Am I eligible for AirPayout if I have a missed connection and arrive at my destination late?What is AirPayout?How do I claim my AirPayout?How do I buy AirPayout insurance?I added my trip to the dashboard, why isn’t it protected by AirPayout insurance?In what situations will I get paid if I have AirPayout insurance?Air Passenger Law
Can’t find an answer?
If you have a claim with AirHelp, log in to contact us.
AirHelp has been featured in:
