El Al Israel Airlines (LY)
Israel
On-Time Performance
Quality of service
Claim Processing
El Al Israel Airlines Flight Delays and Flight Cancellations
On-Time Performance
Other Major Carriers
Compared to other major Asian airlines, El Al Israel Airlines’s on-time performance score is 6.64 out of 10.| Airline | On-Time Performance |
|---|---|
| Ryanair | 8,8 |
| Delta | 8,1 |
| American Airlines | 8 |
Had a Delayed or Cancelled Flight with El Al Israel Airlines?
AirHelp assists air passengers who experience flight delays or cancellations to get compensation from El Al Israel Airlines. Simply enter your flight details for any flight that has been delayed (more than three hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation from El Al Israel Airlines.
Check your compensation
AirHelp assists air passengers who experience flight delays or cancellations to get compensation from El Al Israel Airlines. Simply enter your flight details for any flight that has been delayed (more than three hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation from El Al Israel Airlines.
Most Popular Flight Routes
| 1. | JFK (New York) to TLV (Tel Aviv-Yafo) |
| 2. | CDG (Paris) to TLV (Tel Aviv-Yafo) |
| 3. | LHR (London) to TLV (Tel Aviv-Yafo) |
| 4. | BKK (Bangkok) to TLV (Tel Aviv-Yafo) |
| 5. | SXF (Berlin) to TLV (Tel Aviv-Yafo) |
Delayed or Cancelled Flight Routes with El Al Israel Airlines
As only 0.23% of LY flights are heavily delayed or canceled, you’re likely to arrive at your destination on time. However, there are some routes that are affected more often than others. Here is our list of El Al Israel Airlines’s routes that are most frequently affected by flight disruptions:| Route | Flights disrupted |
|
|---|---|---|
| 1. | KBP (Kiev/Kyiv) to TLV (Tel Aviv-Yafo) | 63% |
| 2. | BOM (Mumbai) to TLV (Tel Aviv-Yafo) | 55% |
| 3. | AMS (Amsterdam) to TLV (Tel Aviv-Yafo) | 55% |
| 4. | BCN (Barcelona) to TLV (Tel Aviv-Yafo) | 54% |
| 5. | MRS (Marseille) to TLV (Tel Aviv-Yafo) | 50% |
Had a flight delay with El Al Israel Airlines in the last 3 years? You could be eligible to claim compensation.
Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. With El Al Israel Airlines you could be eligible for up to $600 in compensation for delays or cancellations and up to $1350 for overbooked flights. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.
El Al Israel Airlines Claim Processing Efficiency
Claim processing
With a 6.99 score, El Al Israel Airlines customer service is comparable to the other main Asian airlines. To determine this score we analyzed El Al Israel Airlines’s claim processing and took into account how efficiently and fairly they handle delay compensation claims, including percentage of claims rejected, as well as turnaround times for processing and payouts.
We have only used AirHelp claim data and not claims that El Al Israel Airlines may have received from other channels.
About El Al Israel Airlines
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El Al Israel Airlines Headquarters
headquarters
- Airline IATA Code: LY
- Address: ADRESS 45 00-000
- Website: https://www.airhelp.com/en/airhelp-score/airline-ranking/ly/
- Twitter: https://www.airhelp.com/en/airhelp-score/airline-ranking/ly/
Baggage Claim Issues with El Al Israel Airlines
If you’ve lost your baggage or your baggage was delayed or damaged, you could be entitled to compensation from El Al Israel Airlines. Learn more about your rights to compensation and what steps you should take if you’ve experienced a baggage issue.
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Get compensation when your air travel doesn't go as planned.
If you’ve been on a delayed, cancelled, or disrupted flight in the last three years, the airlines might owe you money for your troubles. Check with AirHelp to see if your flight qualifies for compensation.
Check your compensation