If you are looking for Jet Time delay compensation or Jet Time cancellation compensation, you’ve come to the right place. AirHelp is the world's leading air passenger rights organisation and has won more claims than anyone else. Let us get you the money you’re owed.
If you discover that your trip is going to be affected by Jet Time flight delays, be sure to brush up on your air passenger rights so that you know what to do during the wait and ask for what is owed to you.
Firstly, you’ll need to check whether or not you are eligible for flight delay compensation with Jet Time. According to EC 261, the EU air passenger rights law, flights that were delayed by more than 3 hours may qualify for compensation. This means that you can get up to US$700 (€600) per person if you arrive at your destination more than 3 hours late — regardless of your actual departure time. The amount you’re eligible for varies depending on the length of the delay and the travel distance.
If it wasn’t already announced, be sure to also ask Jet Time what the cause of the delay was. You’re only owed compensation if the airline was responsible for the delay. Otherwise, if the delay was unavoidable and outside of the airline’s control, no compensation is owed.
Some common examples of unavoidable situations include severe weather conditions, natural calamities such as volcanic eruptions and earthquakes, political unrest, medical emergencies, and safety or security risks. Naturally, in these cases, the safety of the passengers comes first.
If you’re unsure whether you are eligible or not, AirHelp can make the process of claiming Jet Time flight delay compensation easy and stress-free. Our Compensation Check Tool can confirm what you're owed within minutes.
You can learn more about flight delay compensation here.
Jet Time flight cancellation is no joke — a cancellation can completely ruin your travel plans and cause you to miss out on important events, meetings, tours, and hotel bookings. And if your flight was cancelled while you’re abroad, you could even be left stranded.
To discourage airlines from cancelling flights, EC 261, an air passenger rights law in the EU, requires them to pay a set amount of compensation per passenger. You’re owed Jet Time cancelled flight compensation if the disruption was the airline’s fault, and if the flight was cancelled less than 2 weeks before it was scheduled to depart.
However, you are not owed compensation if you were given a replacement flight that arrives at a similar time to your original flight. Though the flight changed, you still arrived at your destination as scheduled, which means that Jet Time will not have to pay compensation.
Learn more about flight cancellation here.
Jet Time is headquartered in Europe, which means almost all passengers flying with them are protected by EC 261. EC 261 is one of the most comprehensive air passenger rights laws in the world and offers travellers a great deal of protection.
All Jet Time flights that depart from or arrive at a European airport are covered by EC 261. Air passengers travelling with them can, therefore, claim compensation in cases of cancellations, delays, or overbooking, provided that the airline is at fault.
Even past flights are covered — in most cases, you can claim for compensation up to 3 years after the disruption occurred.
|Covered by EC 261|
|Flights departing EU airports||✔️ Yes|
|Flights arriving at EU airports||✔️ Yes|
|All flights under 1,500 km||Up to €250 per person|
|Internal EU flights over 1,500 km||Up to €400 per person|
|Non-internal EU flights between 1,500 - 3,500 km||Up to €400 per person|
|Non-internal EU flights over 3,500 km||Up to €600 per person|
Table shows values in € as specified in EC 261
Of course, the actual compensation you receive will depend on each individual case, as there are some exceptions to the above. To be sure, check how much you’re owed with AirHelp’s Compensation Checker.
Cobrex Trans Reimbursement
Sas Scandinavian Airlines Reimbursement
Georgian Airways Reimbursement
Ewa Air Reimbursement
Scoot Airlines Reimbursement
Mesa Airlines Reimbursement
Air Atlanta Icelandic Reimbursement
Wizz Air Reimbursement
Cyprus Airways Reimbursement
Compagnie Africaine Daviation Reimbursement
Azerbaijan Airlines Reimbursement
Fly Compass Service Reimbursement
Aegean Airlines Reimbursement
Shoreline Aviation Reimbursement
Freebird Airlines Reimbursement
Biman Bangladesh Airlines Reimbursement
Kuwait Airways Reimbursement
Map Linhas Aereas Reimbursement
Batik Air Reimbursement
Gol Airlines Reimbursement
Euroatlantic Airways Reimbursement
Trade Air Reimbursement
Ariana Afghan Airlines Reimbursement
AirHelp has been featured in:
AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.
Copyright © 2023 AirHelp