Quality of service
SmartWings Flight Delays and Flight Cancellations
Had a Delayed or Cancelled Flight with SmartWings?
AirHelp assists air passengers who experience flight delays or cancellations to get compensation from SmartWings. Simply enter your flight details for any flight that has been delayed (more than three hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation from SmartWings.Check your compensation
AirHelp assists air passengers who experience flight delays or cancellations to get compensation from SmartWings. Simply enter your flight details for any flight that has been delayed (more than three hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation from SmartWings.
Most Popular Flight Routes
|1.||LGW (London) to PRG (Prague)|
|2.||PRG (Prague) to SVO (Moscow)|
|3.||PRG (Prague) to TLV (Tel Aviv-Yafo)|
|4.||DXB (Dubai) to PRG (Prague)|
|5.||HRG (Hurghada) to PRG (Prague)|
Delayed or Cancelled Flight Routes with SmartWingsAs only 1.71% of QS flights are heavily delayed or canceled, you’re likely to arrive at your destination on time. However, there are some routes that are affected more often than others. Here is our list of SmartWings’s routes that are most frequently affected by flight disruptions:
|1.||LPA (Las Palmas) to PRG (Prague)||45%|
|2.||PRG (Prague) to VLC (Valencia)||42%|
|3.||PRG (Prague) to TFS (Tenerife)||34%|
|4.||PRG (Prague) to SVO (Moscow)||31%|
|5.||LGW (London) to PRG (Prague)||24%|
Had a flight delay with SmartWings in the last 3 years? You could be eligible to claim compensation.
Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. With SmartWings you could be eligible for up to $600 in compensation for delays or cancellations and up to $1350 for overbooked flights. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.
SmartWings Claim Processing Efficiency
With a 3.06 score, SmartWings customer service is comparable to the other main European airlines. To determine this score we analyzed SmartWings’s claim processing and took into account how efficiently and fairly they handle delay compensation claims, including percentage of claims rejected, as well as turnaround times for processing and payouts.
We have only used AirHelp claim data and not claims that SmartWings may have received from other channels.