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Had a Delayed or Cancelled Flight with TUI fly?

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TUI fly Netherlands (OR)


TUI Fly Netherlands is the #10 airline in our global airline ranking. The airline is part of the TUI Group, together with TUI Fly Belgium and TUI Fly Nordic, among others.

TUI fly Flight Delays and Flight Cancellations


On-Time Performance

Less than 10% of TUI Fly Netherlands flights were delayed (<15 mins) between December 2016 - March 2017. Their on-time performance of 9.1 is better than WOW Air and Luxair. Over this period, TUI Fly Netherlands made 113 flights from Amsterdam to Curaçao Airport, making this their busiest flight route for this period. Last year 0.68% of all departing flights operated by TUI Fly Netherlands were canceled or heavily delayed (more than three hours). For delays longer than three hours and cancellations, airline passengers are entitled to compensation under EU regulation. If you encounter these flight disruptions you could be eligible for up to €600.

Other Major Carriers

Compared to other airlines TUI Fly Netherlands' on-time performance score of 9.1 is above average.

Other Major Carriers
AirlineOn-Time Performance
Transavia 8,6
Vueling 8,5
Easyjet 7,6
Flight Delay Compensation

Had a Delayed or Cancelled Flight with TUI fly?

Between December 2016 – March 2017, 10% of flights operated by TUI Fly Netherlands were delayed (more than 15 mins) or canceled. AirHelp assists air passengers who experience flight delays or cancellations to get compensation from their airline. Simply enter your flight details for any flight that has been delayed (more than 3 hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation.

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Most Popular Flight Routes

Delayed or Cancelled Flight Routes with TUI fly

As only 10% of flights operated by TUI Fly Netherlands are delayed (more than 15 mins) or canceled, you are likely to arrive at your destination on time. However, there are some routes that are affected more often than others. Here is our list of TUI Fly Netherlands routes that are most frequently affected by flight disruptions:

Delayed or Cancelled Flight Routes with TUI fly
RouteFlights disrupted
1.AMS (Amsterdam) to FUE (Puerto del Rosario)38%
2.AMS (Amsterdam) to TFS (Tenerife)33%
3.AMS (Amsterdam) to LPA (Las Palmas)28%
4.ACE (Lanzarote) to AMS (Amsterdam)28%
5.AMS (Amsterdam) to BON (Bonaire)18%

Had a flight delay with TUI fly in the last 3 years? You could be eligible to claim compensation.

Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. With TUI Fly Netherlands you could be eligible for up to €600 in compensation for delays or cancellations. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.

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TUI fly Service & Quality Ratings


Quality of Service

This score is based on a series of public customer review sources, as well as our own internal data.

TUI fly Claim Processing Efficiency


Claim processing

With a score of 8.8, TUI Fly Netherlands' customer service is considered excellent. To determine this score we analyzed the airline's claim processing and took into account how efficiently and fairly they handle delay compensation claims, including percentage of claims rejected, as well as turnaround times for processing and payouts.

We have only used AirHelp claim data and not claims that TUI fly may have received from other channels.

About TUI fly

TUI Fly Netherlands is a Dutch charter airline headquartered on the grounds of Amsterdam Airport Schiphol. The airline is part of a bigger company called TUI Group, together with TUI Fly Belgium and TUI Fly Nordic among others. The tourism-oriented airline takes an impressive 10th place in our AirHelp Score.

TUI fly Headquarters

TUI Fly Netherlands is headquartered in Schiphol, with its main hub nearby at Amsterdam Airport Schiphol.

Baggage Claim Issues

Baggage Claim Issues with TUI fly

If you’ve lost your baggage or your baggage was delayed or damaged, you could be entitled to compensation from TUI fly. Learn more about your rights to compensation and what steps you should take if you’ve experienced a baggage issue.
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Get compensation when your air travel doesn't go as planned.

If you’ve been on a delayed, cancelled, or disrupted flight in the last three years, the airlines might owe you money for your troubles. Check with AirHelp to see if your flight qualifies for compensation.

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