Quality of service
Avianca Flight Delays and Flight Cancellations
Had a Delayed or Cancelled Flight with Avianca?
AirHelp assists air passengers who experience flight delays or cancellations to get compensation from Avianca. Simply enter your flight details for any flight that has been delayed (more than three hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation from Avianca.Check your compensation
AirHelp assists air passengers who experience flight delays or cancellations to get compensation from Avianca. Simply enter your flight details for any flight that has been delayed (more than three hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation from Avianca.
Most Popular Flight Routes
|1.||BOG (Bogota) to MDE (Medellin)|
|2.||BOG (Bogota) to CLO (Cali)|
|3.||BOG (Bogota) to CTG (Cartagena)|
|4.||BAQ (Barranquilla) to BOG (Bogota)|
|5.||BGA (Bucaramanga) to BOG (Bogota)|
Delayed or Cancelled Flight Routes with AviancaAs only 0.72% of AV flights are heavily delayed or canceled, you’re likely to arrive at your destination on time. However, there are some routes that are affected more often than others. Here is our list of Avianca’s routes that are most frequently affected by flight disruptions:
|1.||AQP (Arequipa) to LIM (Lima)||46%|
|2.||CLO (Cali) to PSO (Pasto)||37%|
|3.||BOG (Bogota) to MZL (Manizales)||36%|
|4.||BOG (Bogota) to IBE (Ibague)||35%|
|5.||BOG (Bogota) to PSO (Pasto)||34%|
Had a flight delay with Avianca in the last 3 years? You could be eligible to claim compensation.
Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. With Avianca you could be eligible for up to $600 in compensation for delays or cancellations and up to $1350 for overbooked flights. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.
Avianca Claim Processing Efficiency
With a 7.38 score, Avianca customer service is comparable to the other main South American airlines. To determine this score we analyzed Avianca’s claim processing and took into account how efficiently and fairly they handle delay compensation claims, including percentage of claims rejected, as well as turnaround times for processing and payouts.
We have only used AirHelp claim data and not claims that Avianca may have received from other channels.