Quality of service
NIKI Flight Delays and Flight Cancellations
Had a Delayed or Cancelled Flight with NIKI?
AirHelp assists air passengers who experience flight delays or cancellations to get compensation from NIKI. Simply enter your flight details for any flight that has been delayed (more than three hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation from NIKI.Check your compensation
AirHelp assists air passengers who experience flight delays or cancellations to get compensation from NIKI. Simply enter your flight details for any flight that has been delayed (more than three hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation from NIKI.
Most Popular Flight Routes
|1.||PMI (Palma Mallorca) to VIE (Vienna)|
|2.||AUH (Abu Dhabi) to VIE (Vienna)|
|3.||BCN (Barcelona) to VIE (Vienna)|
|4.||AGP (Malaga) to VIE (Vienna)|
|5.||MAD (Madrid) to VIE (Vienna)|
Delayed or Cancelled Flight Routes with NIKIAs only 1.46% of HG flights are heavily delayed or canceled, you’re likely to arrive at your destination on time. However, there are some routes that are affected more often than others. Here is our list of NIKI’s routes that are most frequently affected by flight disruptions:
|1.||LNZ (Linz) to TFS (Tenerife)||75%|
|2.||LCA (Larnaca) to VIE (Vienna)||61%|
|3.||FUE (Puerto del Rosario) to VIE (Vienna)||54%|
|4.||HRG (Hurghada) to VIE (Vienna)||52%|
|5.||FNC (Funchal) to VIE (Vienna)||50%|
Had a flight delay with NIKI in the last 3 years? You could be eligible to claim compensation.
Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. With NIKI you could be eligible for up to $600 in compensation for delays or cancellations and up to $1350 for overbooked flights. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.
NIKI Claim Processing Efficiency
With a 8.11 score, NIKI customer service is comparable to the other main European airlines. To determine this score we analyzed NIKI’s claim processing and took into account how efficiently and fairly they handle delay compensation claims, including percentage of claims rejected, as well as turnaround times for processing and payouts.
We have only used AirHelp claim data and not claims that NIKI may have received from other channels.
NIKI's majority shareholder is Etihad and it's in the same group as Air Berlin. Its routes are in the process of being reorganized.
NIKI is headquartered in Schwechat, Austria at the Vienna International Airport. The airline is part of the Oneworld alliance with other major airlines such as Air Berlin and British Airways.