How to get Reimbursement and Compensation: Iran Air

Flight delays and cancellations do happen, and oftentimes, there is very little that air passengers can do about it.

However, for flights that are departing within the EU, you may be able to claim for Iran Air flight compensation, even though they are not a European airline. This is because of a regulation known as UK 261.

According to this regulation, all flights departing from an EU airport are protected, which means that you can claim Iran Air compensation in the event of a delay, cancellation, or overbooking. Unfortunately, though the departures are covered, the same cannot be said for arrivals. If your Iran Air flight arrives in the EU from an airport that is outside of the EU, you are not covered by UK 261.

You can find out more about your rights here.

Flight delays are never fun. The stress, the confusion, the long hours waiting at the airport — it can be extremely frustrating and even cause you to miss out on pre-planned tours, events, and other time-sensitive engagements at your destination.

Generally, you are eligible for flight delay compensation from Iran Air if you are departing from an EU airport, and if you are delayed by more than 3 hours. Depending on the length of the delay and the distance travelled, you can get up to £520 in compensation.

You are also entitled to receive care including free food, refreshments, and, during lengthier delays, a hotel room, as well as free transfers to and from the airport.

However, not all Iran Air flight delays are eligible for compensation. One notable exception is in cases known as extraordinary circumstances, which include bad weather; as well as health, safety, or security threats; and airport personnel strikes and political unrest. In these cases, Iran Air might have no choice but to delay the flight to ensure the safety of its passengers.

Learn more about flight delays here.

You can get up to £520 in Iran Air flight cancellation compensation, provided that your flight was cancelled less than 14 days before you were set to depart, and that the airline was considered responsible for the issue. The flight must also have been scheduled to depart from an EU airport. You can check what is covered in the table below.

If you think you're eligible for Iran Air flight cancellation compensation, be sure to hold onto all of your flight documents. Remember that you have the right to care — which means that the airline must provide you with necessary food, refreshment, and lodgings while you wait for your replacement flights.

You are entitled to a replacement flight to your final destination free of charge — if you choose to travel. Otherwise, you also have the option to ask for a refund.

There are exceptions to receiving compensation, however — if your replacement flight arrives at a similar time to your original arrival time, Iran Air is not obligated to pay compensation. You only receive compensation for lost time.

Learn more here.

Which Iran Air Flights are Covered by UK 261?

Table shows values in € as specified in UK 261

If your disrupted flight meets all the requirements of UK 261, you can expect to receive up £520, depending on the travel distance of your flight. However, there may be a few exceptions, so be sure to check with our Compensation Checker. You can claim for flights that occurred in the past 3 years.

Iran Air is the national flag carrier airline of Iran, providing air transportation services to both domestic and international destinations. With a fleet size of over 50 aircraft, including Boeing and Airbus models, Iran Air ensures a comfortable and safe journey for its passengers. Operating from its main hub at Tehran Imam Khomeini International Airport, the airline offers flights to numerous destinations across Europe, Asia, and the Middle East. Some of the most important hubs served by Iran Air include Istanbul, Frankfurt, Dubai, and London. With a focus on Customer satisfaction, Iran Air offers a range of amenities and services on board, including delicious meals, in-flight entertainment, and comfortable seating options. Whether you are traveling for business or leisure, Iran Air is committed to providing a seamless travel experience. Book your next flight with Iran Air and enjoy exceptional service and competitive fares.

Contact Information:

• Website: https://www.iranair.com/
• Customer Service International Number: +98 21 4662 6000
• Headquarters Address: Iran Air, Mehrabad International Airport, Tehran, Iran