How to get Reimbursement and Compensation: Eva Airways
How can you get Eva Airways delay compensation? AirHelp can help you understand your rights and make a claim for up to £520 (€600) per person. We have helped millions of passengers get the compensation they are owed, hassle-free. We handle all legal matters and paperwork for you — so that you don’t have to.
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What are your Rights When it Comes to Eva Airways Flight Compensation?
Flight delays and cancellations do happen, and oftentimes, there is very little that air passengers can do about it.
However, for flights that are departing within the EU, you may be able to claim for Eva Airways flight compensation, even though they are not a European airline. This is because of a regulation known as UK 261.
According to this regulation, all flights departing from an EU airport are protected, which means that you can claim Eva Airways compensation in the event of a delay, cancellation, or overbooking. Unfortunately, though the departures are covered, the same cannot be said for arrivals. If your Eva Airways flight arrives in the EU from an airport that is outside of the EU, you are not covered by UK 261.
You can find out more about your rights here.
Getting Eva Airways Flight Delay Compensation
Flight delays are never fun. The stress, the confusion, the long hours waiting at the airport — it can be extremely frustrating and even cause you to miss out on pre-planned tours, events, and other time-sensitive engagements at your destination.
Generally, you are eligible for flight delay compensation from Eva Airways if you are departing from an EU airport, and if you are delayed by more than 3 hours. Depending on the length of the delay and the distance travelled, you can get up to £520 in compensation.
You are also entitled to receive care including free food, refreshments, and, during lengthier delays, a hotel room, as well as free transfers to and from the airport.
However, not all Eva Airways flight delays are eligible for compensation. One notable exception is in cases known as extraordinary circumstances, which include bad weather; as well as health, safety, or security threats; and airport personnel strikes and political unrest. In these cases, Eva Airways might have no choice but to delay the flight to ensure the safety of its passengers.
Learn more about flight delays here.
Getting Eva Airways cancelled Flight Compensation
You can get up to £520 in Eva Airways flight cancellation compensation, provided that your flight was cancelled less than 14 days before you were set to depart, and that the airline was considered responsible for the issue. The flight must also have been scheduled to depart from an EU airport. You can check what is covered in the table below.
If you think you're eligible for Eva Airways flight cancellation compensation, be sure to hold onto all of your flight documents. Remember that you have the right to care — which means that the airline must provide you with necessary food, refreshment, and lodgings while you wait for your replacement flights.
You are entitled to a replacement flight to your final destination free of charge — if you choose to travel. Otherwise, you also have the option to ask for a refund.
There are exceptions to receiving compensation, however — if your replacement flight arrives at a similar time to your original arrival time, Eva Airways is not obligated to pay compensation. You only receive compensation for lost time.
Learn more here.
Which Eva Airways Flights are Covered by UK 261?
Covered by UK 261 | |
---|---|
Flights departing EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How Much Eva Airways flight compensation can you Expect?
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to £220 (€250) per person |
Internal EU flights over 1,500 km | Up to £350 (€400) per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to £350 (€400) per person |
Non-internal EU flights over 3,500 km | Up to £520 (€600) per person |
Table shows values in € as specified in UK 261
If your disrupted flight meets all the requirements of UK 261, you can expect to receive up £520, depending on the travel distance of your flight. However, there may be a few exceptions, so be sure to check with our Compensation Checker. You can claim for flights that occurred in the past 3 years.
About Eva Airways
EVA Airways, a renowned Taiwanese airline, is a preferred choice for air passengers seeking exceptional travel experiences. With a modern fleet of over 80 aircraft, including Boeing 777s and Airbus A330s, EVA Airways ensures comfortable and safe journeys to its Customers. Operating globally, the airline connects passengers to over 60 destinations across Asia, North America, Europe, and Oceania. EVA Airways' most important hubs are Taipei Taoyuan International Airport and Kaohsiung International Airport, serving as gateways to Asia and beyond. As a leading airline, EVA Airways prioritizes passenger satisfaction, offering world-class amenities, award-winning cabin services, and delectable in-flight dining options. Whether you're traveling for business or leisure, EVA Airways promises a seamless and enjoyable journey. For further information or bookings, please contact EVA Airways through the following channels:
Contact Information:
- Website: https://www.evaair.com/
- Customer Service International Number: +886 3 351 8888
- Headquarters Address: EVA Airways Corporation, 376 Hsin-Nan Road, Sec. 1, Luchu, Taoyuan City 33844, Taiwan
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