How to get Reimbursement and Compensation: Ethiopian Airlines

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If you've experienced delays or cancellations on Ethiopian Airlines, you may be eligible for compensation of up to £520 per person.

Based on the airline's most recent on-time performance data, out of 185 flight departures in the last 24 hours, 6.49% were on time.

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Ethiopian Airlines: Flights canceled today

How many flights were canceled today?

  • Our data shows that Ethiopian Airlines canceled 13 flights in the last 24 hours.
  • 0.00% of domestic flights and 7.03% of international flights were canceled.
  • If your flight was canceled with less than 14 days' notice, you may be entitled to compensation of up to £520 (€600). Check your eligibility here.
  • Discover more Ethiopian Airlines statistics

Ethiopian Airlines Flight Cancellation Compensation

Regardless of whether you're at home or abroad when you find out about your Ethiopian Airlines flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Ethiopian Airlines should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Ethiopian Airlines canceled flight compensation to help make up for the disruption.

Under EU regulations, Ethiopian Airlines should pay passengers up to £520 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Ethiopian Airlines will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Ethiopian Airlines flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

Figuring out how much you are owed for a disrupted flight can be complicated. We're here to help. Let us assess your compensation for you.

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Ethiopian Airlines: Flight delays today

How many flights were delayed today?

  • Our latest data shows that over a 24-hour period, 0 Ethiopian Airlines flights were delayed 3 hours or more.
  • Of 0 flights, 0.00% were delayed over 3 hours. That rate was 0.00% for international flights.
  • Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.
  • See more Ethiopian Airlines stats

Ethiopian Airlines Flight Delay Compensation

If you've experienced a delay due to Ethiopian Airlines, it's worth checking whether you're eligible for compensation under EU regulation. Passengers delayed by Ethiopian Airlines for 3 hours or more are entitled to up to £520 per person.

When filing for flight delay compensation, Ethiopian Airlines will verify the time of arrival at the final destination, not the departure time. AirHelp possesses one of the most comprehensive flight databases, which allows us to substantiate claims for Ethiopian Airlines flight delay compensation.

Exceptions:
Airlines like Ethiopian Airlines aren't obligated to provide compensation if the delay was caused by external factors, such as adverse weather conditions, airport mishaps, or air traffic control strikes. These incidents are deemed extraordinary circumstances.

For more information on what's covered under EU regulations for flight delay compensation, please visit our flight delay compensation page.

Don’t miss out on the Ethiopian Airlines flight delay compensation you are owed.

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Air Passenger Rights and Flight Compensation

Because Ethiopian Airlines is based within the EU, almost all the flights they offer are protected by UK 261, one of the world's most comprehensive laws for air passenger rights.

The UK 261 Regulation grants passengers the right to claim compensation when they have experienced delayed, cancelled or overbooked flights, through no fault of their own. Passengers can also claim previous flights. Often you can still claim flights from the past 3 years.

Which Ethiopian Airlines flights are covered by EC Regulation 261?

Covered by UK 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much Ethiopian Airlines Flight Compensation?

 
Distance Compensation
All flights under 1,500 km Up to £220 (€250) per person
Internal EU flights over 1,500 km Up to £350 (€400) per person
Non-internal EU flights between 1,500 - 3,500 km Up to £350 (€400) per person
Non-internal EU flights over 3,500 km Up to £520 (€600) per person

The table displays values in € as specified in EC Regulation 261.

As with any law, there are exceptions and special circumstances that may impact any specific claim, including the amount due for compensation. AirHelp makes it easy to check compensation here.

Flight Statistics: Delays and Cancellations of Ethiopian Airlines

Punctuality of Ethiopian Airlines (24 hours):

Total Flights: 185
On-Time Flights: 12
Punctuality Rate: approximately 6.49% of all flights were on time
Long Delays (greater than 3 hours): 0
Flight Cancellations: 13

The number of flights displayed is an estimate based on internal and third-party databases.


About Ethiopian Airlines

Ethiopian Airlines, also known as Ethiopian, is the national carrier of Ethiopia and one of the largest and most reputable airlines in Africa. With its headquarters located in Addis Ababa, the airline operates an extensive fleet of modern aircraft, including Boeing and Airbus models, ensuring a comfortable and safe travel experience for passengers. Ethiopian Airlines serves a vast network of over 125 destinations worldwide, covering Africa, Europe, Asia, and the Americas. Its most important hubs are Addis Ababa Bole International Airport, strategically positioned as a major gateway between Africa and the rest of the world, and Lomé-Tokoin Airport in Togo, serving as a key connecting point for West Africa. As a member of the Star Alliance, Ethiopian Airlines offers seamless connectivity and numerous benefits to its passengers, including access to a wide range of destinations and a global network of partner airlines. The airline is renowned for its exceptional

  • Customer Service, on-time performance, and commitment to safety, making it a preferred choice for both business and leisure travelers. For more information or to book your next flight with Ethiopian Airlines, please visit our website at www.ethiopianairlines.com or contact our
  • Customer Service at +1-800-123-4567 (toll-free) or email us at [email protected].

    Contact Information:

    • Website: https://www.ethiopianairlines.com/
    • Customer Service International Number: +251 11 665 6666
    • Headquarters Address: Ethiopian Airlines Enterprise, Bole International Airport, Addis Ababa, Ethiopia

  • Claim with AirHelp and get up to £520 compensation. Find out how much you’re owed today.

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