stars

Moscow Sheremetyevo International Airport (SVO)

Moscow, Russian Federation


Moscow's SVO Airport is the 23rd best airport according to our worldwide airport ranking. Over 31 million passengers travel through the airport annually, making it the busiest airport in Russia.

8,7

On-Time Performance

6

Quality of service

8,7

Passenger sentiment

SVO Flight Cancellations and Flight Delays Compensation


8,7

On-Time Performance

More than 650 flights departing and arriving to Sheremetyevo Airport daily. The average flight delay for 2016 was 14%

On-time performance for nearby airports

For delays longer than 3 hours and cancellations, airline passengers are entitled to compensation under EU regulation. If you encounter these flight disruptions you could be eligible for up to 600 EUR. Learn more about your air passenger rights when traveling.

Nearby Airport On-Time Performance
Moscow Domodedovo Airport 6.6
Moscow Vnukovo International Airport (VKO)
Cherepovets (CEE)
Flight Delay Compensation

Had a Delayed or Cancelled Flight from SVO Airport?

Every year, 14% of flights departing from SVO airport in Moscow are delayed or canceled. AirHelp assists air passengers who have experienced a flight delay or cancellation to get compensation from their airline. Simply enter your flight details for any flight that has been delayed or canceled in the last 3 years to check your eligibility. You could be owed up to 600 EUR in compensation.

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Flights from SVO

Sheremetyevo is one of the largest airports in Russia, of which more than 320 flights depart daily and 327 flights arrive. Popular destinations around the world, including Prague, Paris, Tel Aviv can be reached with 5 airlines

Airline Score
1. KLM
2. Air France
3. Aeroflot
4. Air Baltic
5.

Most Popular Flight Routes

Delayed or Cancelled Flight Routes from SVO

14% of all flights are delayed or canceled from Domodedovo airport. Probably you will arrive on time to the destination. However, there are some routes that are most often affected by flight delays or cancellations. Here is our list of routes most often affected:

Route Flights
disrupted
1. SVO to HKG (Hong Kong International Airport, Hong Kong , Hong Kong (sar) China) 75%
2. SVO to LAX (Los Angeles International Airport, Los Angeles, USA) 57%
3. SVO to PEK (Beijing Capital Intl Airport, Beijing, China) 54%

Had a flight delay from SVO in the last 3 years? You could be eligible to claim compensation.

Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. For cancellations and delays of flights for more than 3 hours (all European airlines and NON European airlines departing from Europe), you can be entilted from 250 EUR to 600 EUR of compensation. Learn about your rights before your journey.

Check your compensation

SVO Service & Quality Ratings


6

Quality of service

Sheremetyevo Airport is well estimated by Skytrax, which is an indicator of the quality of more than 500 airports. The Skytrax rating measures each airport for a number of factors, including convenience and cleanliness of the terminal, passenger service, etc

How Passengers feel about SVO Airport


8,7

Passenger sentiment

We analyzed passengers' opinions on Twitter about their experience traveling to and from SVO and the overall satisfaction level was 8.68 on a scale of 10. Making it most likeable airport in Russia

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About SVO Airport


Sheremetyevo International Airport is the largest Russian airport serving scheduled international flights. The route network of the airport is more than 300 destinations. Sheremetyevo services are used by representatives of three major aviation alliances: SkyTeam (Air France, KLM, Delta, CSA Czech Airlines, Alitalia, China Southern Airlines, Korean Air, etc.); Star Alliance (SAS, Air China, LOT, Adria Airways, etc.); Oneworld (Finnair).

SVO Airport Location

Sheremetyevo International Airport is one of the four main airports in Moscow and the Moscow region. Located to the north-west of Moscow on the territory of the urban district of Khimki, Moscow region.

Getting around SVO

Airport map: http://www.svo.aero/en/transport/

Baggage Claim Issues

Baggage Claim Issues at SVO

If you’ve lost your baggage or your luggage was delayed or damaged, you could be entitled to compensation from your airline. Learn more about your rights to compensation and what steps you should take when you experience a luggage-related issue.
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Get compensation when your air travel doesn't go as planned.

If you’ve been on a delayed, cancelled, or disrupted flight in the last three years, the airlines might owe you money for your troubles. Check with AirHelp to see if your flight qualifies for compensation.

Check your compensation