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Singapore Changi Airport (SIN)

Singapore, Singapore


Singapore Changi Airport (SIN) is the no.1 airport according to our worldwide airport ranking. Almost 59 million air passengers travel through the airport annually, making it the 17th busiest airport in the world, and the sixth busiest airport in Asia.

8,8

On-Time Performance

10

Quality of service

6,1

Passenger sentiment

SIN Flight Cancellations and Flight Delays Compensation


8,8

On-Time Performance

Over 450 flights depart from Singapore Changi Airport daily. The average flight delay percentage for the airport was 12% in 2016, which is less than both Jakarta Soekarno-Hatta Airport and Kuala Lumpar International Airport. Jakarta Soekarno-Hatta International Airport is the destination that receives the largest traffic from Singapore Changi Airport. Despite large amounts of daily traffic, Singapore Changi Airport manages to stay true to its tight schedule, ranking 8.8% for punctuality. Last year, less that 1% of all flights departing from the airport were canceled or heavily delayed (more than three hours).

On-time performance for nearby airports

For delays longer than three hours and cancellations, airline passengers are entitled to compensation under EU regulation. If you encounter these flight disruptions you could be eligible for up to $600. Alternatively, if you are denied boarding at Singapore Changi Airport due to an overbooked flight you may be entitled to up to $1350. Learn more about your air passenger rights when traveling to the EU from SIN.

Nearby AirportOn-Time Performance
Kuala Lumpur International Airport 7.5
Batam (BTH)
Johor Bahru (JHB)
Flight Delay Compensation

Had a Delayed or Cancelled Flight from SIN Airport?

Every year, 12% of flights departing from Singapore Changi Airport are delayed (more than 15 mins) or canceled. AirHelp assists air passengers who have experienced a flight delay or cancellation to get compensation from their airline. Simply enter your flight details for any flight that has been delayed or canceled in the last three years to check your eligibility. You could be owed up to $600 in compensation.

Check your compensation

Flights from SIN

Singapore Changi is one of the largest airports in Southeast Asia. It's the 6th busiest airport in Asia and the 17th busiest airport in the world, with over 450 flights departing every day. Singapore Airlines and Tigerair Airlines are the two airlines that carry the most passengers from Singapore Changi.

AirlineScore
1. Singapore Airlines
2.Tigerair Singapore
3.SilkAir
4.Jetstar Asia
5.Scoot

Most Popular Flight Routes

Delayed or Cancelled Flight Routes from SIN

As only 12% of flights out of Singapore Changi Airport are delayed or canceled, you’re likely to arrive at your destination on time. However, there are some routes that are affected by flight delays and cancellations more often than others. Here is our list of the routes that are most frequently affected:

RouteFlightsndisrupted
1.SIN to DMK (Bangkok Don Mueang International Airport, Bangkok, Thailand)57%
2.SIN to SRG (Semarang, Semarang, Indonesia)52%
3.SIN to HGH (Hangzhou, Hangzhou, China)48%

Had a flight delay from SIN in the last 3 years? You could be eligible to claim compensation.

Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. For flights from Singapore Changi Airport, you could be eligible for up to €600 in compensation for delays or cancellations and for overbooked flights. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.

Check your compensation

SIN Service & Quality Ratings


10

Quality of service

Singapore Changi Airport ranks 5/5 for its Skytrax score, which is a quality performance rating of more than 500 airports. The Skytrax score measures each airport on a number of factors including terminal comfort and cleanliness, passenger facilities, and service ratings at check-in, security and customs among other things.

How Passengers feel about SIN Airport


6,1

Passenger sentiment

We analyzed passenger’s opinions on Twitter about their experience traveling to and from Singapore Changi Airport and the overall satisfaction level was 6 on a scale of 10, making it more satisfactory than Kuala Lumpur International Airport but less satisfactory than Jakarta Soekarno-Hatta Airport compared to other airports in Southeast Asia.

Tell us more about your experience

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About SIN Airport


Singapore Changi Airport is the primary civilian airport for Singapore, and one of the largest transportation hubs in Southeast Asia, serving some 380 cities and 90 countries worldwide.

SIN Airport Location

Singapore Changi Airport is located in Changi, at the eastern end of Singapore, approximately 17 kilometres from Marina Bay, Singapore's Downtown Core.

Getting around SIN

Airport map:http://www.changiairport.com/en/maps.html

Baggage Claim Issues

Baggage Claim Issues at SIN

If you’ve lost your baggage or your luggage was delayed or damaged, you could be entitled to compensation from your airline. Learn more about your rights to compensation and what steps you should take when you experience a luggage-related issue.
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Get compensation when your air travel doesn't go as planned.

If you’ve been on a delayed, cancelled, or disrupted flight in the last three years, the airlines might owe you money for your troubles. Check with AirHelp to see if your flight qualifies for compensation.

Check your compensation