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Had a Delayed or Cancelled Flight from Paris Charles de Gaulle Airport?

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Paris Charles de Gaulle Airport (CDG)

Paris, France

Paris Charles De Gaulle is the 28th best airport according to our worldwide airport ranking. Almost 66 million air passengers travel through the airport annually, making it the busiest airport in France and the second busiest airport in Europe behind London Heathrow.

CDG Flight Cancellations and Flight Delays Compensation


On-Time Performance

Almost 600 flights depart from Roissy Charles de Gaulle daily. The average flight delay percentage for the airport was 28% in 2016, which is less than at London Gatwick but more than at Frankfurt International Airport. Barcelona Airport is the destination that receives the largest traffic from Paris Charles de Gaulle. Last year, less than 0.4% of all flights departing from the airport were canceled or heavily delayed (more than three hours). For delays longer than 3 hours and cancellations, airline passengers are entitled to compensation under EU regulation. If you encounter these flight disruptions you could be eligible for up to €600. Alternatively, if you are denied boarding at Paris Charles de Gaulle due to an overbooked flight you also may be entitled to up to €600. Learn more about your air passenger rights when traveling at Charles de Gaulle airport.

On-time performance for nearby airports

Compared to other major airports in Europe, Paris Charles De Gaulle's on-time performance Score of 7.2 is below average.

On-time performance for nearby airports
Nearby AirportOn-Time Performance
Paris Beauvais-Tille Airport 9.5
London Heathrow Airport 8.0
Paris Orly Airport 6.0
Flight Delay Compensation

Had a Delayed or Cancelled Flight from CDG Airport?

Every year, around 30% of flights departing from Charles De Gaulle in Paris are delayed or canceled. AirHelp assists air passengers who have experienced a flight delay or cancellation to get compensation from their airline. Simply enter your flight details for any flight that has been delayed or canceled in the last 3 years to check your eligibility. You could be owed up to 600€ in compensation.

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Flights from CDG

Paris Charles de Gaulle is the largest airport in France. It’s the 2nd busiest airport in Europe, with around 600 flights departing every day. Air France, Easyjet and Delta Air Lines are the airlines that carry the highest number of passengers from Charles de Gaulle airport.

Flights from CDG
1. Air France
2. Emirates
3. Lufthansa
4. Delta
5. Easyjet

Most Popular Flight Routes

Delayed or Cancelled Flight Routes from CDG

Since around 30% of flights out of Charles De Gaulle airport are delayed or canceled (more than 15 mins), it can be an unreliable airport for getting to your destination exactly on time. There are some routes that are affected by flight delays and cancellations more often than others. Here is our list of the routes that are most frequently affected:

Delayed or Cancelled Flight Routes from CDG
RouteFlights disrupted
1.CDG to HKG (Hong Kong International Airport, Hong Kong , Hong Kong (sar) China)58%
2.CDG to HAN (Hanoi, Hanoi, Viet Nam)58%
3.CDG to LAX (Los Angeles International Airport, Los Angeles, USA)57%

Had a flight delay from CDG in the last 3 years? You could be eligible to claim compensation.

Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. For flights from Charles de Gaulle airport, you could be eligible for up to 600€ in compensation for delays, cancellations or overbooked flights. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.

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CDG Service & Quality Ratings


Quality of Service

This score is based on a series of public customer review sources, as well as our own internal data.

How Passengers feel about CDG Airport


Passenger sentiment

We analyzed passenger’s opinions on Twitter about their experience traveling to and from Charles de Gaulle, and the overall satisfaction level was 4 on a scale of 10, making it less satisfactory than other major european airports, like Madrid Barajas or Amsterdam airport.

Tell us more about your experience

Travelled through CDG recently? Tell us more about your experience! Follow us on Twitter or Facebook.

About CDG Airport

A major hub for passengers traveling through Europe, with flight routes to both local and international destinations. Air France's largest hub is located at Charles de Gaulle airport.

CDG Airport Location

Charles de Gaulle airport is located in Roissy-en-France, 25km from Paris. RER B train will take you there from Paris for 9€.

Getting around CDG

Airport map:

Baggage Claim Issues

Baggage Claim Issues at CDG

If you’ve lost your baggage or your luggage was delayed or damaged, you could be entitled to compensation from your airline. Learn more about your rights to compensation and what steps you should take when you experience a luggage-related issue.
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Get compensation when your air travel doesn't go as planned.

If you’ve been on a delayed, cancelled, or disrupted flight in the last three years, the airlines might owe you money for your troubles. Check with AirHelp to see if your flight qualifies for compensation.

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