stars

Air Dolomiti (EN)

Italy


Air Dolomiti is an airline based in Italy. It is the #6 airline in our worldwide airline ranking. More than 1.5 million air passengers fly with Air Dolomiti every year.

9

On-Time Performance

8

Quality of service

7,7

Claim Processing

Air Dolomiti Flight Cancellations and Flight Delays Compensation


9

On-Time Performance

The airline's average flight delay percentage (>15min) between December 2016 - March 2017 was 10%, which is more than Alitalia but less than Meridiana. Air Dolomiti carries the most passengers on the route between Bologne and Munich, with 628 flights over the last three months. Alitalia scores 9 for punctuality: last year 1.02% of all departing flights operated by Alitalia were canceled or heavily delayed (more than three hours).

For delays longer than three hours and cancellations, airline passengers are entitled to compensation under EU regulation. If you encounter these flight disruptions you could be eligible for up to €600. Learn more about your air passenger rights when traveling with Air Dolomiti.

Other Major Carriers

Compared to other major European airlines, Air Dolomiti's on-time performance score of 9 is above average.

Airline On-Time Performance
Ryanair 8,8
Alitalia 8,3
Easyjet 7,6
Flight Delay Compensation

Had a Delayed or Cancelled Flight with Air Dolomiti?

Between December 2016 – March 2017, 10% flights operated by Air Dolomiti were delayed (more than 15 mins) or canceled. AirHelp assists air passengers who experience flight delays or cancellations to get compensation from their airline. Simply enter your flight details for any flight that has been delayed (more than 3 hours) or canceled in the last three years and check your eligibility. You could be owed up to €600 in compensation.

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Most Popular Flight Routes

Delayed or Cancelled Flight Routes with Air Dolomiti

As only 10% of Air Dolomiti flights are delayed (more than 15 mins) or canceled, you’re likely to arrive at your destination on time. However, there are some routes that are affected more often than others. Here is our list of Air Dolomiti routes that are most frequently affected by flight disruptions:

Route Flights
disrupted
1. FLR (Florence) to MUC (Munich) 16%
2. BLQ (Bologna) to MUC (Munich) 15%
3. MUC (Munich) to VCE (Venice) 9%
4. MUC (Munich) to TRN (Turin) 5%
5. BRI (Bari) to MUC (Munich) 3%

Had a flight delay with Air Dolomiti in the last 3 years? You could be eligible to claim compensation.

Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. With Air Dolomiti you could be eligible for up to 600€ in compensation for delays or cancellations. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.

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Air Dolomiti Service & Quality Ratings


8

Quality of service

Air Dolomiti scores 8 for its quality of service. This measurement is calculated using Skytrax score, a quality performance rating for all international and domestic airlines. The Skytrax score measures each airlines across a number of categories, including cabin seating, amenities and service delivery among others.

Air Dolomiti Claim Processing Efficiency


7,7

Claim processing

With a score of 7.7, Air Dolomiti's customer service is good. To determine this score we analyzed the airline's claim processing and took into account how efficiently and fairly they handle delay compensation claims, including percentage of claims rejected, as well as turnaround times for processing and payouts.

We have only used AirHelp claim data and not claims that Air Dolomiti may have received from other channels.

About Air Dolomiti


Air Dolomiti S.p.A. is an Italian regional airline with its head office in Dossobuono, Villafranca di Verona, Italy and operating base at Munich Airport, Germany. It is a wholly owned subsidiary of Lufthansa. Air Dolomiti operates a network of routes from several Italian destinations to and from Munich. Some of these services are sold under the Air Dolomiti brand while the others are part of Lufthansa Regional.

Air Dolomiti Headquarters

Air Dolomiti S.p.A. is an Italian regional airline with its head office in Dossobuono, Villafranca di Verona, Italy. it is 100% under Lufthansa Control.

Baggage Claim Issues

Baggage Claim Issues with Air Dolomiti

If you’ve lost your baggage or your baggage was delayed or damaged, you could be entitled to compensation from Air Dolomiti. Learn more about your rights to compensation and what steps you should take if you’ve experienced a baggage issue.
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Get compensation when your air travel doesn't go as planned.

If you’ve been on a delayed, cancelled, or disrupted flight in the last three years, the airlines might owe you money for your troubles. Check with AirHelp to see if your flight qualifies for compensation.

Check your compensation