Reimbursement and Compensation: Qantas Airways
It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to US$700 (€600) per person in Qantas Airways compensation. That's because of an EU law which allows passengers to claim flight cancellation or Qantas Airways delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off Qantas Airways simple!
Qantas Airways Flight Delay Compensation
Any Qantas Airways flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.
This law, known as EC 261, says that airlines must provide passengers with food, drink, and access to communication when they're delayed. They must also offer accommodation and replacement flights if necessary.
But more than that, if Qantas Airways is responsible for the flight delay, the law says that they must compensate passengers when the flight is delayed by 3 hours or more. All the details are included in our guide to flight delay compensation.
So if you arrive at your destination over 3 hours late, it's always worth checking if you're owed Qantas Airways flight delay compensation. Don’t miss out on up to US$700 per person.
We make claiming compensation for Qantas Airways flight delays as easy as possible. Our compensation check tool, together with our air passenger rights experts, will confirm your delay time, and make sure there are no extraordinary circumstances which impact your eligibility. You can usually claim for flights from as far back as 3 years ago.
Delayed or canceled flight with Qantas Airways? Find out if you're owed up to US$700 in compensation
No win, no fee
Qantas Airways Canceled Flight Compensation
In Europe, EC 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.
If there's any Qantas Airways flight cancellation less than 14 days before the flight was due to depart from a European airport, passengers may be eligible for Qantas Airways flight cancellation compensation, up to US$700 per person.
That's unless there were some kind of extraordinary circumstances which gave Qantas Airways no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.
Airlines like Qantas Airways also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.
Claim up to US$700 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.
No win, no fee
Flight Compensation and Air Passenger Rights
Even though Qantas Airways is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with Qantas Airways are protected by EC 261, one of the world's most comprehensive air passenger rights laws.
This gives passengers the right to claim flight delay compensation, Qantas Airways cancellation compensation, or overbooking compensation if Qantas Airways is responsible for the issue.
Unfortunately, the same protections don't apply for flights going the other way. Qantas Airways passengers who land in the EU are not covered by EC 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.
Which Qantas Airways Flights are Covered by EC 261?
|Covered by EC 261|
|Flights departing EU airports||✔️ Yes|
|Flights arriving at EU airports||❌ No|
How Much Qantas Airways Flight Compensation?
Table shows values in € as specified in EC 261
As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.
About Qantas Airways
Use AirHelp to claim your compensation
No win, no fee
German Airways Reimbursement
Mandarin Airlines Reimbursement
Biman Bangladesh Airlines Reimbursement
Amerijet International Reimbursement
Singapore Airlines Reimbursement
Taag Angola Airlines Reimbursement
Tailwind Airlines Reimbursement
Air New Zealand Reimbursement
Eastar Jet Reimbursement
Bamboo Airways Reimbursement
Solenta Aviation Reimbursement
Wizz Air Reimbursement
Alaska Central Express Reimbursement
Cathay Pacific Reimbursement
Hainan Airlines Reimbursement
Rwandair Express Reimbursement
Aviro Air Reimbursement
Aegean Airlines Reimbursement
Jet Time Reimbursement