stars

Zurich Airport (ZRH)

Zurich, Switzerland


The Airport Zürich is the 12th best airport according to our worldwide airport ranking. Over 27.7 million air passengers travel through the airport annually, making it the busiest airport in Switzerland.

7,9

On-Time Performance

8

Quality of service

5,9

Passenger sentiment

ZRH Flight Delays and Flight Cancellations


7,9

On-Time Performance

On average 310 flights depart from Zürich Airport daily. The average flight delay percentage for the airport was 21,4% in 2016, which is less than at the Geneva Airport or in Barcelona. London Heathrow Airport is the destination that receives the largest traffic from Zürich Airport followed by Düsseldorf, Berlin Tegel or Vienna International. Despite the heavy traffic, severe disruptions are uncommon at Zürich Airport. Last year, less than 0,16% of all flights departing from the airport were canceled or heavily delayed (more than three hours).

On-time performance for nearby airports

For delays longer than 3 hours and cancellations, airline passengers are entitled to compensation under EU regulation. If you encounter these flight disruptions you could be eligible for up to €600. Learn more about your air passenger rights when traveling to the EU from Airport Zürich.

Nearby AirportOn-Time Performance
Basel 8.2
Munich International Airport 8.2
Geneva Airport 7.8
Flight Delay Compensation

Had a Delayed or Cancelled Flight from ZRH Airport?

Every year, 21,4% of flights departing from Airport Zürich are delayed (more than 15 mins) or canceled. AirHelp assists air passengers who have experienced a flight delay or cancellation to get compensation from their airline. Simply enter your flight details for any flight that has been delayed or canceled in the last 3 years to check your eligibility. You could be owed up to 600€ in compensation.

Check your compensation

Flights from ZRH

Airport Zürich is by far the busiest airport in Switzerland as well as the 17th busiest in Europe. Over 310 flights depart from the airport every day. London Heathrow receives the most traffic from Zürich, followed by Düsseldorf.

AirlineScore
1. Eurowings
2. Swiss
3. Lufthansa
4. Air Berlin
5. Edelweiss Air

Most Popular Flight Routes

Delayed or Cancelled Flight Routes from ZRH

As only 0,16% of flights out of Zürich Airport are delayed more than 3 hours or short-term canceled, you’re likely to arrive at your destination on time. However, there are some routes that are affected by flight delays and cancellations more often than others. Here is our list of the routes that are most frequently affected:

RouteFlightsndisrupted
1.ZRH to SAW (Istanbul Sabiha Gokcen Airport, Istanbul, Turkey)69%
2.ZRH to PVG (Shanghai Pudong International Airport, Shanghai, China)65%
3.ZRH to ICN (Seoul Incheon International Airport, Seoul, Korea Republic of)57%

Had a flight delay from ZRH in the last 3 years? You could be eligible to claim compensation.

Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. For flights from Airport Zürich, you could be eligible for up to €600 in compensation for delays, cancellations and overbooked flights. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.

Check your compensation

ZRH Service & Quality Ratings


8

Quality of service

Airport Zürich well for its Skytrax score with 4 out of 5 points, which is a quality performance rating of more than 500 airports. The Skytrax score measures each airport on a number of factors including terminal comfort and cleanliness, passenger facilities, and service ratings at check-in, security and customs among other things.

How Passengers feel about ZRH Airport


5,9

Passenger sentiment

We analyzed passenger’s opinions on Twitter about their experience traveling to and from Zürich, and the overall satisfaction level was 5.87/10, making it more satisfactory than for example the biggest airport in German: Airport Frankfurt.

Tell us more about your experience

Travelled through ZRH recently? Tell us more about your experience! Follow us on Twitter or Facebook.

About ZRH Airport


The Airport Zürich is the 12th best airport according to our worldwide airport ranking. Over 27.7 million air passengers travel through the airport annually, making it the busiest airport in Switzerland.

ZRH Airport Location

The Airport lies 13 km north of Zürich and is contected by different trains like the Intercity, EuroCity or Interregio, as well as by differnet S-Bahn connections and busses. By car the airport can by reached by the highway A51.

Getting around ZRH

Airport map:https://www.zurich-airport.com/passengers-and-visitors/airport-services-en/site-plans#_ga=2.176533349.1360500804.1495120600-885951890.1495120422

Baggage Claim Issues

Baggage Claim Issues at ZRH

If you’ve lost your baggage or your luggage was delayed or damaged, you could be entitled to compensation from your airline. Learn more about your rights to compensation and what steps you should take when you experience a luggage-related issue.
Learn More

Get travel tips, insights, and more

Get compensation when your air travel doesn't go as planned.

If you’ve been on a delayed, cancelled, or disrupted flight in the last three years, the airlines might owe you money for your troubles. Check with AirHelp to see if your flight qualifies for compensation.

Check your compensation