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London Heathrow Airport (LHR)

London , United Kingdom


London Heathrow Airport is the 20th best airport according to our worldwide airport ranking. Almost 75 million air passengers travel through the airport annually, making it the busiest airport in the UK.

8

On-Time Performance

8

Quality of service

3,5

Passenger sentiment

LHR Flight Delays and Flight Cancellations


8

On-Time Performance

An average of 624 flights depart from London Heathrow airport daily. The average flight delay percentage (more than 15 mins) for the airport was 21% in 2016, which is less than at London Gatwick Airport but more than at Bristol Airport. Dubai International Airport is the destination that receives the largest traffic from London Heathrow Airport. Heathrow Airport ranks 7.9/10 for punctuality. Last year, only 0.37% of all flights departing from the airport were canceled or heavily delayed (more than three hours).

On-time performance for nearby airports

For delays longer than three hours and cancellations, airline passengers are entitled to compensation under EU regulation. If you encounter these flight disruptions you could be eligible for up to €600.

Nearby Airport On-Time Performance
London City Airport 7.6
London Stansted Airport 7.2
London Gatwick Airport 6.0
Flight Delay Compensation

Had a Delayed or Cancelled Flight from LHR Airport?

Every year, 21% of flights departing from London Heathrow Airport are delayed (more than 15 mins) or canceled. AirHelp assists air passengers who have experienced a flight delay or cancellation to get compensation from their airline. Simply enter your flight details for any flight that has been delayed or canceled in the last three years to check your eligibility. You could be owed up to €600 in compensation.

Check your compensation

Flights from LHR

London Heathrow is the largest international airport in the United Kingdom. It’s the busiest airport in the nation, with more than 624 flights departing every day. British Airways, Virgin Atlantic Airways and American Airlines are the airlines that carry the highest number of passengers from London Heathrow Airport.

Airline Score
1. British Airways
2. Virgin Atlantic
3. Aer Lingus
4. United Airlines
5. American Airlines

Most Popular Flight Routes

Delayed or Cancelled Flight Routes from LHR

As 21% of flights out of London Heathrow Airport are delayed or canceled, it can be an unreliable airport for getting to your destination on time. However, there are some routes that are affected by flight delays and cancellations more often than others. Here is our list of the routes that are most frequently affected:

Route Flights
disrupted
1. LHR to LAS (Las Vegas McCarran International Airport, Las Vegas, USA) 55%
2. LHR to HKG (Hong Kong International Airport, Hong Kong , Hong Kong (sar) China) 51%
3. LHR to YVR (Vancouver International Airport, Vancouver, Canada) 49%

Had a flight delay from LHR in the last 3 years? You could be eligible to claim compensation.

Did you know that any delayed, cancelled or overbooked flight you’ve taken in the last 3 years could be eligible for compensation from the airline? Wherever you’re flying from -- EU, US or international, you have unique passenger rights for the region. For flights from London Heathrow Airport, you could be eligible for up to €600 in compensation for delays or cancellations. Learn more about your air passenger rights when your flight has been delayed and what steps to take next.

Check your compensation

LHR Service & Quality Ratings


8

Quality of service

London Heathrow airport ranks poorly for its Skytrax score, which is a quality performance rating of more than 500 airports. The Skytrax score measures each airport on a number of factors including terminal comfort and cleanliness, passenger facilities, and service ratings at check-in, security and customs among other things.

How Passengers feel about LHR Airport


3,5

Passenger sentiment

We analyzed passengers' opinions on Twitter about their experience travelling to and from London Heathrow Airport and the overall satisfaction level was 3.47 on a scale of 10, making it less satisfactory than other UK airports.

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About LHR Airport


London Heathrow Airport is a major international airport. The third busiest airport in the world by international passenger traffic as well as the busiest airport in Europe by passenger traffic, and the sixth busiest airport in the world by total passenger traffic.

LHR Airport Location

Heathrow is 14 mi (23 km) West of Central London, near the South end of the London Borough of Hillingdon on a parcel of land that is designated part of the Metropolitan Green Belt.

Getting around LHR

Airport map: http://www.heathrow.com/airport-guide/getting-around-heathrow/airport-maps

Baggage Claim Issues

Baggage Claim Issues at LHR

If you’ve lost your baggage or your luggage was delayed or damaged, you could be entitled to compensation from your airline. Learn more about your rights to compensation and what steps you should take when you experience a luggage-related issue.
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Get compensation when your air travel doesn't go as planned.

If you’ve been on a delayed, cancelled, or disrupted flight in the last three years, the airlines might owe you money for your troubles. Check with AirHelp to see if your flight qualifies for compensation.

Check your compensation