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Airport Worldwide Rankings 2018

AirHelp Score compares each airport using three different criteria to give you a full picture of how they perform. We provide statistics on the quality of service, on-time performance, and the passenger experience of a given airport, thanks to analysis conducted on Twitter. Air travel is about more than just the price of the ticket.

Top 3 Airports Worldwide

1 place

Hamad International Airport

2 place

Athens International Airport

3 place

Haneda Airport


AirHelp Score Airport Ranking

AirHelp Score Airport Ranking
Tocumen International Airport7,73
Edinburgh Airport6,29
Bangkok Suvarnabhumi International Airport7,67
Hannover Airport8,07
Bogota Airport7,38
Hyderabad Rajiv Gandhi International Airport8,02
Eindhoven Airport6,39
Málaga Airport7,45
Houston George Bush Intercontinental Airport7,61
Mumbai Airport6,84
Singapore Changi Airport8,48
Milan Malpensa Airport7,46
São Paulo–Congonhas Airport8,01
Dublin Airport8,04
Moscow Domodedovo Airport6,46
Buenos Aires Ministro Pistarini Airport8,11
Montreal Pierre Elliott Trudeau International Airport7,38
Salgado Filho International Airport7,90
King Khalid International Airport8,02
Valencia Airport7,50
Göteborg Landvetter Airport6,82
Porto Airport7,38
Brussels Airport7,24
Hamburg Airport7,66
Bilbao Airport7,62
Cincinnati Northern Kentucky International Airport7,66
Nairobi Jomo Kenyatta International Airport7,92
Yekaterinburg - Koltsovo International Airport7,76
Helsinki - Vantaa Airport8,01
Boston Edward L. Logan International Airport7,18
Vancouver International Airport7,51
Berlin Tegel Airport7,03
Perth Airport7,08
Kelowna International Airport7,39
Oslo Airport, Gardermoen7,50
Duesseldorf International Airport6,86
Taiwan Taoyuan International Airport7,94
London Stansted Airport5,53
Toronto Lester B. Pearson International Airport6,59
Las Vegas McCarran International Airport7,63
Bergen Airport, Flesland7,52
Melbourne Airport7,07
Santos Dumont Airport7,99
John Paul II International Airport Kraków–Balice6,56
Delhi Airport7,74
Haneda Airport8,63
Afonso Pena International Airport8,20
Lanzarote Airport7,99
Newark Liberty International Airport6,40
Pinto Martins – Fortaleza International Airport7,70
Stockholm Arlanda Airport6,62
Seattle-Tacoma International Airport7,98
Zurich Airport7,87
Miami International Airport7,52
Gimpo International Airport8,01
Paris Orly Airport5,83
London Gatwick Airport6,66
Amman Queen Alia International Airport8,33
Tenerife North Airport8,03
Gran Canaria Airport7,85
Boryspil International Airport6,03
Tancredo Neves International Airport8,00
Manchester Airport (GB)5,95
Nuremberg Airport7,75
Brussels South Charleroi Airport7,31
Reykjavik Keflavik International Airport6,61
Palma de Mallorca Airport7,72
Auckland International Airport7,62
Chubu Centrair International Airport8,43
Los Angeles International Airport7,24
Stavanger Airport, Sola8,08
Istanbul Ataturk Airport7,55
Lyon–Saint-Exupéry Airport5,78
Rome Fiumicino Airport7,45
Hong Kong International Airport7,81
Kuwait Airport5,40
Chicago O'Hare International Airport7,15
Viracopos International Airport8,39
Toulouse Airport7,33
Kansai International Airport8,26
Stuttgart Airport8,18
Atlanta Hartsfield-Jackson International Airport7,39
Geneva Airport6,70
San Francisco Airport7,82
Bristol Airport7,28
Kuala Lumpur International Airport7,29
Moscow Sheremetyevo International Airport8,13
Recife/Guararapes–Gilberto Freyre International Airport8,30
Orlando International Airport7,24
Prague Ruzyne Airport7,63
Narita International Airport8,00
New York J. F. Kennedy International Airport7,39
Henri Coandă International Airport6,90
Billy Bishop Toronto City Airport7,24
Canadian Airport6,87
Denver International Airport7,76
Abu Dhabi International Airport7,70
Addis Ababa Airport7,55
Madrid Adolfo Suarez-Barajas Airport7,95
Mariscal Sucre International Airport8,29
Birmingham Airport7,31
Tenerife South Airport7,30
London City Airport7,07
London Heathrow Airport7,50
Amsterdam Airport7,84
Berlin Schönefeld Airport6,48
Stockholm Bromma Airport5,91
Edmonton International Airport7,63
Sao Paulo Guarulhos International Airport8,06
Trondheim Airport, Værnes7,97
Barcelona - El Prat Airport7,72
Billund Airport7,90
Bordeaux–Mérignac Airport6,37
Alicante–Elche Airport7,81
Deputado Luís Eduardo Magalhães International Airport7,39
Calgary International Airport7,22
EuroAirport Basel Mulhouse Freiburg7,41
Hamad International Airport8,77
William P. Hobby Airport7,69
Munich International Airport7,79
Athens International Airport8,69
Rio de Janeiro-Galeão - Antonio Carlos Jobim International Airport7,64
Bahrain International Airport8,12
Copenhagen Kastrup Airport7,72
Comodoro Arturo Merino Benítez International Airport7,20
Brasília International Airport8,15
Gdańsk Lech Wałęsa Airport7,86
Lisbon Airport6,82
Fuerteventura Airport7,96
Malta Airport7,14
Paris Charles de Gaulle Airport6,56
Dubai International Airport7,04
Incheon International Airport7,47
Warsaw Frederic Chopin Airport7,99
Halifax Stanfield International Airport7,10
Cologne Bonn Airport8,61
Ottawa Macdonald–Cartier International Airport 7,74
Sydney Kingsford Smith Airport7,08
Frankfurt International Airport7,38
Istanbul Sabiha Gokcen Airport7,74
Vienna International Airport7,77
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About the AirHelp Score Airport Ranking

On-Time Performance

On-Time Performance

We pull the on-time departure statistics for flights departing from the airport for the last season to determine how likely they are to depart on time.

Quality of Service

Quality of Service

This rating factors in hundreds of metrics and details to give us a measure of an airport’s quality of service, from terminal comfort to passenger facilities to check-in and security.

Passenger sentiment

Passenger sentiment

This rating takes into account how passengers express sentiment about their experience traveling through the airport on Twitter.

For more information on our methodology, click here.

AirHelp Score Airport Ranking History

Winter 2016/2017

AirHelp Score Airport Ranking History
Edinburgh Airport 6,10
Bangkok Suvarnabhumi International Airport 6,30
Bogota Airport 7,74
Hyderabad Rajiv Gandhi International Airport 6,91
Houston George Bush Intercontinental Airport 6,80
Mumbai Airport 6,21
Singapore Changi Airport 9,07
Milan Malpensa Airport 7,23
Moscow Domodedovo Airport 6,45
Buenos Aires Ministro Pistarini Airport 7,03
Montreal Pierre Elliott Trudeau International Airport 6,92
Brussels Airport 7,11
Cincinnati Northern Kentucky International Airport 7,94
Nairobi Jomo Kenyatta International Airport 7,10
Yekaterinburg - Koltsovo International Airport 7,15
Helsinki - Vantaa Airport 8,03
Boston Edward L. Logan International Airport 6,51
Vancouver International Airport 7,54
Perth Airport 7,63
Duesseldorf International Airport 7,61
Beijing Capital International Airport 7,54
Guangzhou Baiyun International Airport 6,67
London Stansted Airport 6,07
Toronto Lester B. Pearson International Airport 6,58
Las Vegas McCarran International Airport 6,75
Melbourne Airport 7,08
Shenzhen Airport 6,51
Delhi Airport 6,31
Newark Liberty International Airport 5,92
Stockholm Arlanda Airport 6,84
Seattle-Tacoma International Airport 7,06
Zurich Airport 7,72
Miami International Airport 6,96
London Gatwick Airport 5,38
Amman Queen Alia International Airport 7,24
Manchester Airport (GB) 5,43
Reykjavik Keflavik International Airport 6,92
Palma de Mallorca Airport 7,04
Auckland International Airport 7,80
Los Angeles International Airport 6,38
Istanbul Ataturk Airport 6,63
Rome Fiumicino Airport 7,06
Hong Kong International Airport 8,42
Kuwait Airport 5,02
Chicago O'Hare International Airport 6,69
Toulouse Airport 6,96
Atlanta Hartsfield-Jackson International Airport 6,73
Geneva Airport 7,21
San Francisco Airport 7,54
Bristol Airport 7,01
Kuala Lumpur International Airport 7,58
Moscow Sheremetyevo International Airport 7,50
Prague Ruzyne Airport 6,81
New York J. F. Kennedy International Airport 6,76
Denver International Airport 6,64
Addis Ababa Airport 7,31
Madrid Adolfo Suarez-Barajas Airport 7,81
Birmingham Airport 7,16
London Heathrow Airport 7,54
Amsterdam Airport 7,68
Sao Paulo Guarulhos International Airport 7,41
Barcelona - El Prat Airport 7,90
Munich International Airport 8,66
Athens International Airport 7,27
Rio de Janeiro-Galeão - Antonio Carlos Jobim International Airport 7,09
Jakarta Soekarno-Hatta Airport 6,54
Copenhagen Kastrup Airport 8,04
Lisbon Airport 6,66
Malta Airport 7,63
Paris Charles de Gaulle Airport 7,24
Dubai International Airport 6,24
Warsaw Frederic Chopin Airport 7,34
Nice Airport 6,66
Sydney Kingsford Smith Airport 7,60
Frankfurt International Airport 7,76
Istanbul Sabiha Gokcen Airport 7,02


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