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    How do I know if I’m entitled to compensation?

    Zkontrolovat kompenzaci

    AirHelp+

    • How can I buy AirHelp+?

      There are two ways to purchase AirHelp+:

      Annual cover: This covers a period of 12 months, and applies to any flight disruptions you may experience starting from the date of purchase. During this time, you are given access to all AirHelp claiming services.

      You can buy an AirHelp+ Annual Membership online here.

      The AirHelp+ Annual cover will also be offered to you if you have already put forward a successful claim with us, giving you easy access to our services for the coming year. If you do choose to purchase AirHelp+, the price will simply be deducted from your compensation amount.

      After purchasing the Annual Membership, we will process any claims you submit for disruptions encountered during the 12 month period free of charge.

       

      Per-booking plan: Our per-booking plan gives you access to all AirHelp claiming services covering a specific booking for which you purchased AirHelp+. After purchasing AirHelp+, we will process any claims on the specific booking free of charge.

      After purchasing the Per-Booking Plan, we will process any claims you submit for the specific booking free of charge.

    • I have AirHelp+, but your website rejected my claim - what should I do?

      AirHelp+ members have a dedicated area for claims. Please log into the AirHelp+ area and follow prompts to start a claim.

      If you need any further assistance, you can always contact our customer support via the Live Chat feature.

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    If you have a claim with AirHelp, log in to contact us.